Company Description

KILONEWTONS, the largest engineering and construction company globally, is known for its industry-leading professionals, including engineers, architects, project managers, and construction managers, who deliver exceptional services worldwide. With a strong focus on sustainability, equality, and diversity, we foster a culture that values people as our greatest strength. We are passionate, responsible, and collaborative, driving high performance in a dynamic industry. Our commitment to training, mentoring, and professional development empowers employees to thrive and contribute to our vision of creating a sustainable world. At KILONEWTONS, we promote an inclusive and ethical work environment that fosters innovation and growth.

Role Description

This is a full-time, on-site role located in Hyderabad for a Customer Support Specialist. The Customer Support Specialist will handle customer inquiries, provide exceptional service to ensure customer satisfaction, assist with technical support resolutions, and collaborate with internal teams to address customer needs. Daily responsibilities will include addressing customer concerns, offering product or service information, troubleshooting technical issues, and maintaining accurate records of customer interactions.