A Successful Candidate

• Primary requirement: Speaks fluently and conducts business correspondence (at level of B2 or higher) in English and German.
• At least 1 year of relevant experience in customer service, call center, or client-facing roles.
• Experience working with international clients, preferably UK customers, is a plus.
• Problem-solving skills and ability to handle unexpected situations.
• Willingness to work in a fast-growing business environment.
• Comfortable with digital tools and internal systems for managing customer interactions.
• Has a comfortable workplace with stable internet access and the ability to participate in conference calls (position is 100% home office).

Working Conditions

• Remote full-time job.
• Fixed monthly rate depending on career level.
• Annual bonus.
• Paid overtime possible if needed.
• Corporate laptop provided.
• Free corporate language courses (English).
• Service Agreement.

Team Spirit And Company Culture

• We work in an open, friendly, and trusting environment that welcomes initiative.
• Everyone in the Xometry team is ready to help and support in challenging times.
• We celebrate victories together and value each individual’s contribution.

Development Opportunities

• Fast-growing company with new tasks and challenges regularly.
• Opportunities to develop skills and progress in your career.

We Care

• Ongoing well-being activities for employees.
• Charity projects worldwide.

Flexibility

• Our speed and adaptability allow us to achieve outstanding results.
• Flexible processes and planning help us respond effectively to changing conditions.

Onboarding

• Well-structured onboarding plan for new employees combining process, technology, and systems training.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please read our privacy policy here.