Aerobotics provides intelligent tools for optimal perennial crop farming practices.
Aerobotics provides intelligent tools for optimal perennial crop farming practices.
About Aerobotics
Aerobotics is a Vision AI company helping fruit producers get more yield from farm to table. Our large fruit model is trained on the biggest fruit dataset from around the world, creating a flywheel that continuously improves our product for customers. We started with fruit sizing and expanded into forecasting, grading, and are developing full yield estimation. Our platform delivers accurate, transparent insights across the fruit supply chain.
To date, we've analysed over 340 million trees and 100 million fruit, helping farmers make critical operational and agricultural decisions that maximise yield and efficiency. Our global team of 50+ professionals is headquartered in Cape Town, with commercial offices in the USA, Australia, Portugal, Spain, and South America.
The Opportunity
We’re looking for a Customer Support Specialist to join our Customer Success team based in Cape Town. Your mission will be to support our global Sales team in providing best in class day‑to‑day service and support, which will result in higher retention, expansion, and advocacy. You’ll work closely with our Sales team to ensure customer profiles are complete, technically accurate, and ready for immediate use. By supporting the onboarding process and resolving issues proactively, you’ll help customers unlock real product value sooner. You’ll also identify process improvements, surface customer insights, and strengthen retention by delivering consistently high-quality support
What you’ll do
What you’ll need
Application Process