Graid Technology Inc.

Graid Technology is led by a dedicated team of experts with decades of experience in the SDS, ASIC, and storage industries and continues to push boundaries in data storage innovation by protecting NVMe-based data from the desktop to the cloud. Cutting-edge SupremeRAID™ GPU-based RAID removes the traditional RAID bottleneck to deliver maximum SSD performance without consuming CPU cycles or creating throughput bottlenecks, providing unmatched flexibility, performance, and value. With headquarters in Silicon Valley supported by a robust R&D center in Taiwan, we are globally committed to spearheading advancements in storage solutions. SupremeRAID™ is the best solution for NVMe infrastructure, designed and suited for a variety of performance-demanding workloads: — AI Training & ML — High-Performance Computing — Local Databases — SAN/NAS Storage Systems — 4K/8K Video Production & Streaming — High-Definition Auto, Aviation & Drone — Emergency Healthcare & Health Databases …and many more. For detailed product information, visit our website: www.graidtech.com

graidtech.com

Graid Technology Inc.

graidtech.com

HQUS

Team Size92

Open Jobs6

Total Funding-

Latest FundraiseUnknown

TL;DR

Product: SupremeRAID — GPU-accelerated NVMe RAID software and appliances

HQ & R&D: Headquartered in Silicon Valley (Santa Clara), R&D center in Taipei, Taiwan

Recent funding: $30M Series B announced March 4, 2025

Target workloads: AI training/ML, HPC, databases, video production, SAN/NAS

Company Overview

Problem Domain

Storage performance and resilience for NVMe-based infrastructure

Founded

2019

Industry

IT Services and IT Consulting

Tech Stack

NVMe

GPU acceleration

RAID software

NVMe-oF

Funding Track Record

Pre-seed- Jan 2020

$450,000

Seed- Oct 2020

$2,500,000

Seed (undisclosed)- Aug 2021

Series A- Jan 25, 2022

$15,000,000

Series B- Mar 4, 2025

$30,000,000

Participation from Yuanta Ventures, Delta Electronics Capital, Harbinger Venture Capital and returning Series A investors

Investor Signal

“Led Series B by HH-CTBC Partnership with participation from strategic financial and corporate VCs indicating institutional and industry-backed interest”

Founders

What we do

TL;DR

Company Overview

Funding Track Record

Founders

What we do

Graid Technology Inc.

graidtech.com

Graid Technology Inc.

graidtech.com

HQUS

Team Size92

Open Jobs6

Total Funding-

Latest FundraiseUnknown

TL;DR

Product: SupremeRAID — GPU-accelerated NVMe RAID software and appliances

HQ & R&D: Headquartered in Silicon Valley (Santa Clara), R&D center in Taipei, Taiwan

Recent funding: $30M Series B announced March 4, 2025

Target workloads: AI training/ML, HPC, databases, video production, SAN/NAS

Related Companies

Company	HQ	Industry	Total Funding
Together AI	🇺🇸US	Data and AnalyticsDeepTechHealthInformation TechnologyInternet ServicesSoftware	$534M
NexGen Cloud	🇬🇧GB	Data and AnalyticsDeepTechHardwareInformation TechnologySoftware	$14M
Mistral Ai	🇫🇷FR	Data and AnalyticsDeepTechInformation TechnologySoftware	-
Atomicwork	🇺🇸US	Administrative ServicesHR and RecruitingInformation TechnologyInternet ServicesSoftware	-
Weights & Biases	🇺🇸US	Software	$250M

Company Overview

Problem Domain

Storage performance and resilience for NVMe-based infrastructure

Founded

2019

Industry

IT Services and IT Consulting

Tech Stack

NVMe

GPU acceleration

RAID software

NVMe-oF

Funding Track Record

Pre-seed- Jan 2020

$450,000

Seed- Oct 2020

$2,500,000

Seed (undisclosed)- Aug 2021

Series A- Jan 25, 2022

$15,000,000

Series B- Mar 4, 2025

$30,000,000

Participation from Yuanta Ventures, Delta Electronics Capital, Harbinger Venture Capital and returning Series A investors

Investor Signal

“Led Series B by HH-CTBC Partnership with participation from strategic financial and corporate VCs indicating institutional and industry-backed interest”

Founders

What we do

Related Companies

Company	HQ	Industry	Total Funding
Together AI	🇺🇸US	Data and AnalyticsDeepTechHealthInformation TechnologyInternet ServicesSoftware	$534M
NexGen Cloud	🇬🇧GB	Data and AnalyticsDeepTechHardwareInformation TechnologySoftware	$14M
Mistral Ai	🇫🇷FR	Data and AnalyticsDeepTechInformation TechnologySoftware	-
Atomicwork	🇺🇸US	Administrative ServicesHR and RecruitingInformation TechnologyInternet ServicesSoftware	-
Weights & Biases	🇺🇸US	Software	$250M

Join the Team

Customer Support Engineer (Post-Sales)

On-SiteSunnyvale, CA, US

On-Site • Sunnyvale, CA, US

About Us

We develop GPU‑accelerated RAID for NVMe SSDs, delivering breakthrough performance for customers with demanding, latency‑sensitive, and data‑intensive workloads. Our customers count on us for deep technical expertise and highly responsive support as they integrate our solutions into their Linux and Windows environments.

Role Overview

As a Customer Support Engineer, you will be the primary technical partner for customers after the sale; owning installation, reproduction, troubleshooting, and performance tuning of our storage acceleration solution. You’ll collaborate closely with our Engineering, Product, and Sales teams to ensure seamless deployments and exceptional customer outcomes. Linux expertise is core for this, and Windows knowledge is a valuable bonus.

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Software Engineer

InternshipAmsterdam, NL

Internship • Amsterdam, NL

Backend Developer

Part-timeSan Francisco, US

Part-time • San Francisco, US

Machine Learning Engineer

Full-timeJerusalem

Full-time • Jerusalem

DevOps Engineer

Part-timeAustin, US

Part-time • Austin, US

Mobile Developer

Full-timeHaifa

Full-time • Haifa

AI Researcher

ContractLondon, GB

Contract • London, GB

Customer Onboarding & Implementation

Guide customers through installation, configuration, and integration of our GPU‑accelerated RAID solution into their Linux-based environments.

Troubleshoot & Reproduce Issues

Build clean reproduction environments, isolate drivers/firmware variables, analyze logs and traces, and deliver clear findings with actionable resolutions.

Performance Optimization

Investigate I/O behavior, latency, queue depth, and storage pipeline interactions; recommend tuning strategies for NVMe, GPU acceleration, PCIe, and OS subsystems.

Customer Advocacy

Work closely with Engineering to communicate customer‑impacting issues, submit detailed bug reports, and influence product improvements.

Knowledge Development

Create high‑quality runbooks, diagnostic scripts, and technical guides to strengthen both internal and customer‑facing knowledge bases.

Required Qualifications

Strong hands‑on Linux system administration experience (shell scripting, package management, kernel‑level tuning).
Familiarity with Linux storage subsystems, including NVMe, RAID concepts, I/O schedulers, and performance monitoring tools.
Ability to diagnose complex issues using logs, traces, performance metrics, and controlled reproduction setups.
Experience with GPU hardware (e.g., NVIDIA) and understanding of how accelerators interact with storage I/O.
Solid networking fundamentals (TCP/IP, DNS/DHCP), and familiarity with automation/scripting (Bash, Python, or similar).
Excellent communication skills with the ability to create clear, precise technical documentation and guide customers through issue resolution.

Preferred Qualifications

Windows Server/Desktop troubleshooting (Event Viewer, WER, BSOD triage).
PowerShell scripting for diagnostics and automation.
Storage‑related tuning and debugging using PerfMon, WPA/ETW traces.
Familiarity with Active Directory, Group Policy, and Windows networking implications for storage workloads.

Experience with storage drivers (Storport miniports, filter drivers) or NVMe firmware workflows.
GPU compute/acceleration experience on Linux.
Familiarity with virtualization (KVM/Proxmox/VMware) or containerization (Docker/Kubernetes).
Prior experience in post‑sales engineering, customer success engineering, or technical field support.

Work hands‑on with cutting‑edge GPU + NVMe storage acceleration technology.
Influence customer success and product direction through deeply technical engagements.
Grow your expertise in high‑performance storage, system tuning, and hardware‑accelerated I/O.

Please include your resume along with a brief description of a technically challenging Linux issue you reproduced and resolved —including environment, debugging steps, tools used, and final resolution.