
Tellent is a European HR technology company offering a modular People Decision Platform that integrates Applicant Tracking System (ATS), Human Resource Information System (HRIS), and performance management solutions. Their key products include Tellent Recruitee, a flexible ATS that unites hiring teams and ensures compliant, smarter hiring; Tellent HR, an all-in-one HRIS with built-in performance management to streamline people processes, track engagement, and drive employee success; and Tellent Intelligence, which applies AI and automation to simplify HR tasks. The platform supports recruitment, HR management, and employee development, serving over 7,000 companies in more than 100 countries with 20 million+ candidate applications processed. Tellent differentiates itself by combining multiple HR functions into one secure, scalable platform backed by European standards, with a strong ecosystem of 500+ partners and 300+ global service partners, enabling seamless integrations and local support.

Tellent is a European HR technology company offering a modular People Decision Platform that integrates Applicant Tracking System (ATS), Human Resource Information System (HRIS), and performance management solutions. Their key products include Tellent Recruitee, a flexible ATS that unites hiring teams and ensures compliant, smarter hiring; Tellent HR, an all-in-one HRIS with built-in performance management to streamline people processes, track engagement, and drive employee success; and Tellent Intelligence, which applies AI and automation to simplify HR tasks. The platform supports recruitment, HR management, and employee development, serving over 7,000 companies in more than 100 countries with 20 million+ candidate applications processed. Tellent differentiates itself by combining multiple HR functions into one secure, scalable platform backed by European standards, with a strong ecosystem of 500+ partners and 300+ global service partners, enabling seamless integrations and local support.
Step into a dynamic, fast-growing company where customer support experience helps shape our future with a collaborative and high-energy team. Our support team plays a vital role in our organization's success as the support agents are constantly in touch with our beloved customers. We take pride in our CSAT (customer satisfaction score) score of 95% which is a good indicator of how big of an impact you can have as a Support Specialist.
The overall compensation for Customer Support Specialist is 37,200 base euros annually + benefits (see below)
About the Team
We are a growing team of 20 Customer Support Specialists across Amsterdam, Paris, Spain and Poland offices and our mission is to assist, educate, troubleshoot, and go above and beyond to resolve customer and platform problems.
The team works closely together on a daily basis and supports each other no matter the difficulty of the customer requests. Weekly team meetings, as well as regional meetings, allow for open communication and great team bonding.
What you’ll do:
As a Support Specialist, you will be responsible for helping our customers understand the Talent Management Suite, that enables People teams to improve the full employee lifecycle with a cutting-edge Applicant Tracking System, Human Resources Information System, and Performance Management Software – all in one place, by answering questions and solving problems as they arise. Furthermore:
What we offer:
What you'll bring to the team:
Successful team members are fast learners, team players and are obsessed with giving our customers the best customer service possible with prompt replies and solutions that work.
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