
Saga helps law firms and legal teams speed up review, drafting, and analysis with an AI assistant. It uses lawyer-focused AI models and RAG workflows integrated into Microsoft Word and Azure for…

Saga helps law firms and legal teams speed up review, drafting, and analysis with an AI assistant. It uses lawyer-focused AI models and RAG workflows integrated into Microsoft Word and Azure for…
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At Saga, we’re building the intelligence that helps lawyers think faster, work smarter, and stay in control of their craft. Our AI platform combines legal expertise with AI to simplify complex legal work.
Our platform is scaling fast. More law firms are adopting Saga, usage is deepening and expectations are rising. That means Customer Success is no longer just about support, it’s about driving real adoption, measurable value and long-term partnerships. We are building this function in Norway and looking for someone who takes ownership of how our customers succeed and grow with us.
We’re hiring a Customer Success Manager (Norway) to drive adoption, retention and expansion across our Norwegian customer base.
Your role as Customer Success Manager You own the full post-sale journey for a portfolio of Norwegian law firms, from onboarding and training through to renewals and expansion. You ensure our product is not only implemented, but actively used and delivering real value. You translate an advanced AI product into something clear, relevant and trustworthy for busy lawyers, and build strong relationships that make firms want to grow with us. This is a newly created role with real scope to shape how Customer Success operates in Norway, and how we scale it over time. This role is critical to ensuring that our customers realise the full value of Saga, and that we scale long-term partnerships in the Norwegian market.
You will also:
What You Bring To Our Team
Why join Saga You’ll join at a moment where the product is strong, but how we build and scale Customer Success in Norway is still taking shape. That means real ownership. You won’t be stepping into a fixed system, you’ll help define how we support, grow and retain our customers in this market. Your work will be visible, used and felt immediately, directly influencing how customers experience Saga and how we grow as a company.
We also offer:
Our process If all this sounds like your kind of challenge, we’d love to hear from you.