Vaani Research Labs

Interflow builds human-like voice AI agents that handle complex, long, and consultative conversations to automate frontline engagements and improve customer outcomes. The company delivers an infra-first B2B SaaS platform and custom integration services that combine Voice AI, large language models (LLMs), automatic speech recognition (ASR), text-to-speech (TTS)/speech synthesis, natural language understanding (NLU), and high-performance computing to enable empathic, real-time interactions. Interflow adapts models, integrates with enterprise systems, and conducts phased deployments to ensure data security and production readiness. The platform targets businesses seeking advanced conversational automation to boost conversions, reduce support costs, and provide 24/7 personalized user journeys.

AI AgentsAutomationConversational AIEmpathicHuman-likeLLMNLUVoice AIvaaniresearch.com

Vaani Research Labs

AI AgentsAutomationConversational AIEmpathicHuman-likeLLMNLUVoice AIvaaniresearch.com

HQBengaluru, IN

Team Size11

Open Jobs2

Total Funding$400K

Latest Fundraise7 months ago

Join the Team

Customer Success Manager (Strategy & Execution)

On-SiteBengaluru South, Karnataka, IN

On-Site • Bengaluru South, Karnataka, IN

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Technical Writer

Full-timeLondon, GB

Full-time • London, GB

Data Scientist

InternshipBelgrade, RS

Internship • Belgrade, RS

Data Scientist

InternshipRotterdam, NL

Internship • Rotterdam, NL

Technical Writer

Full-timeBelgrade, RS

Full-time • Belgrade, RS

Data Scientist

ContractBerlin, DE

Contract • Berlin, DE

Backend Developer

Full-timeHaifa

Full-time • Haifa

About Vaani

Vaani AI is pioneering the development of advanced human-like Voice AI systems that can manage and automate complex, in-depth conversations with outstanding accuracy and empathy. By pushing the boundaries of traditional AI, Vaani enables businesses to unlock new revenue streams and address challenges that conventional Voice AI systems cannot handle. As a research-first organization, we solve some fundamental challenges and build a foundational speech model to power the Voice AI Infrastructure.

Role Description

This is a full-time, on-site role for one Customer Success cum Solution Architect Manager and one Customer Success Intern. The responsibilities include ensuring customer satisfaction, maintaining and growing client relationships, monitoring customer engagement, addressing customer concerns, making sure the outcome is delivered and the customer is Happy. The role also requires analyzing customer feedback to foster retention, delivering tailored solutions, and collaborating with product team to enhance customer experience. The Customer Success Manager is a strategic role and a constant partner to clients, enabling their success while aligning with the company’s objectives.

Qualifications

Strong skills in Customer Satisfaction, Customer Retention, and Customer Service (especially in B2B)
Proficiency in Analytical Skills and the ability to interpret and act on data
Experience in Relationship Building, including fostering trust and long-term partnerships
Excellent communication, problem-solving, and interpersonal skills
Ability to work independently and collaboratively in a team-oriented environment
Prior experience in customer success, account management, or client-facing roles is a plus
Bachelor's degree in Business, Communications, or a related field