
Swarmia is a software engineering intelligence platform for modern organizations. It gives engineering leaders, managers, and teams visibility across three key areas: business outcomes, developer…

Swarmia is a software engineering intelligence platform for modern organizations. It gives engineering leaders, managers, and teams visibility across three key areas: business outcomes, developer…
What they do: Engineering-intelligence platform that measures business outcomes, developer productivity, and developer experience
Founded / HQ: Founded 2019; Helsinki (with U.S. presence in New York)
Customers / use: Integrates with GitHub, Jira, Linear and CI tools; used by startups to enterprises
Security & enterprise: Advertises SOC 2 Type II compliance and enterprise features (SSO, team hierarchies)
Employee count: 62
Engineering productivity and developer experience measurement and improvement for software organizations.
2019
B2B SaaS; developer tools / engineering intelligence
€1M
Reported as an earlier unannounced pre-seed included in total €6.7M disclosed in 2021
€5.7M
Seed round reported May 12, 2021; combined with pre-seed to total €6.7M (~$8M)
$11M
Series A announced with participation from existing investors including Alven and Lifeline Ventures
“Backed by VC firms (Alven, Karma Ventures, DIG Ventures, Lifeline Ventures) and named angel investors (including Cal Henderson and Romain Huët)”
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Job overview
As a member of our Customer Success team, you'll onboard, guide, and support customers as they adopt Swarmia into their daily work. You'll work closely with a small group of experienced technical Customer Success Managers and partner with Sales and Product to shape how we support fast growing startups and mid market companies in the region.
Swarmia is designed to be flexible and opinionated, while still adapting to how different engineering teams work. You'll become a product and domain expert in engineering analytics and developer productivity, helping customers make better decisions about how they build software and run engineering teams.
This is a hybrid role based in New York , with regular in-office collaboration.
About Swarmia
Swarmia is a fast-growing B2B SaaS company that helps some of the best software companies in the world, including Miro, Superhuman, and Bolt, measure and systematically improve developer productivity and experience. We’ve built an international team of talented people who work from our HQ in Helsinki, our office in NYC, as well as remotely from other parts of the US.
In this role you will
You should apply if
You should not apply if
Interview process
Our interview process is thoughtful and thorough. We want to make sure that every person who joins Swarmia is set up for success, and that you have enough information to decide whether Swarmia is the right place for you. The process for this role is as follows:
Benefits
Swarmia provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We’re committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
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