TalentAlly is a recruitment platform that connects diverse talent with inclusive employers, focusing on enhancing workplace diversity and inclusion. The company offers job postings, recruitment solutions, and organizes job fairs to facilitate employment opportunities for underrepresented groups. With a recent investment of $1.3 million in artificial intelligence, TalentAlly aims to improve job matching efficiency and expand its reach to diverse communities. Their business model includes premium job postings and partnerships with various organizations to enhance recruitment efforts.
TalentAlly is a recruitment platform that connects diverse talent with inclusive employers, focusing on enhancing workplace diversity and inclusion. The company offers job postings, recruitment solutions, and organizes job fairs to facilitate employment opportunities for underrepresented groups. With a recent investment of $1.3 million in artificial intelligence, TalentAlly aims to improve job matching efficiency and expand its reach to diverse communities. Their business model includes premium job postings and partnerships with various organizations to enhance recruitment efforts.
Do you enjoy
helping others
? Do you enjoy being
part of a team
? Are you a
good leader
? If YES, then this may the job for you!
As The Customer Service Supervisor, You Will
Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.
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Oversee and support the customer service operations in our fast-paced call/payment center.
Respond to, monitor, and document escalated inquiries as needed.
Investigate, research, and evaluate customer concerns in order to determine account resolutions. Complex accounts may involve consultation with management or the City Attorney's Office for legal guidance on billing matters concerning landlord-tenant and family disputes.
Prepare daily deposit, process payments, and perform daily audits of cash drawers and safe.
Prepare and maintain various reports and records.
Assist staff with minor technical issues and defer to IT when needed.
Plan and implement initiatives for performance improvement based on efficiency studies.
Report progress through periodic conferences and meetings.
Assist with monitoring call ques and taking calls when needed.
Enter, update, and/or edit data into information systems.
Assist with ensuring the business office is adequately staffed, and walk-in customers are promptly greeted and assisted in alignment with the City's CARE standards. This individual will periodically walk out to greet customers waiting in the lobby.
Provide back up support to the Call Center Supervisor by covering all areas of the call/payment center, supervising up to 14 subordinate staff members.
Collaborate with technical support groups pertaining to the accuracy of Public Utilities web page details, sharepoint, and jotform.
Monitor correspondence, emails and FOIA requests.
Assist with other duties as assigned such as team champion.
The City of Chesapeake offers an exceptional range of benefits. Please browse our
Benefits Brochure,
for a full list of benefits and employee perks.PDN-a0d4cb0f-309f-4f80-aee7-4cd756b74629
