
TapTalent offers an AI-powered talent ecosystem designed to streamline recruitment processes. Their platform provides access to over 800 million professional contacts with advanced filtering, enabling efficient candidate sourcing. It features a unified smart inbox that consolidates communications from various channels like WhatsApp, social media, and email. Additionally, TapTalent facilitates automated, multi-channel outreach campaigns across email, social media, and WhatsApp, aiming to speed up hiring by up to 2x. They also offer AI-driven candidate assessments with proctoring and analytics to identify top talent quickly. The company is trusted by over 100 companies and HR managers.

TapTalent offers an AI-powered talent ecosystem designed to streamline recruitment processes. Their platform provides access to over 800 million professional contacts with advanced filtering, enabling efficient candidate sourcing. It features a unified smart inbox that consolidates communications from various channels like WhatsApp, social media, and email. Additionally, TapTalent facilitates automated, multi-channel outreach campaigns across email, social media, and WhatsApp, aiming to speed up hiring by up to 2x. They also offer AI-driven candidate assessments with proctoring and analytics to identify top talent quickly. The company is trusted by over 100 companies and HR managers.
๐ We're Hiring: Customer Service Representative! ๐
We are looking for a dedicated and friendly Customer Service Representative to join our team in Manila, Philippines. The ideal candidate will possess excellent communication skills and a passion for helping customers. Your primary goal will be to ensure customer satisfaction by addressing inquiries and resolving issues effectively.
๐ Location: Manila, Philippines
โฐ Work Mode: Flexible office & remote
๐ผ Role: Customer Service Representative
๐ฏ Respond to customer inquiries via phone, email, and chat
๐ Process orders, returns, and exchanges efficiently
๐ค Build rapport with customers and provide personalized support
๐ Document customer interactions accurately in our systems
๐ Collaborate with team members to improve service processes
๐ Analyze feedback to enhance customer experience strategies
What We're Looking For: โ Minimum of 2 years of experience in customer service or related field
โ Strong verbal and written communication skills in English
โ Ability to handle difficult situations with empathy and professionalism
โ Proficiency in using CRM software and Microsoft Office Suite
โ A proactive attitude towards problem-solving and teamwork
Ready to make an impact? ๐ Apply now and let's grow together!