Auralis AI

Auralis AI provides advanced, customized conversational AI solutions for customer experience teams, focusing on customer support, sales, and ecommerce. Their AI handles up to 70% of customer requests, significantly reducing operational costs and improving customer satisfaction. The platform integrates with major CRM and support tools like Zendesk, Hubspot, and ServiceNow, offering multilingual support and real-time agent assistance. Auralis emphasizes data synchronization, continuous AI training, and enterprise-grade security compliance (GDPR, SOC 2 Type II, ISO 27001, HIPAA). Their business model includes a done-for-you AI transformation service and pricing based on successful AI interactions, targeting industries such as banking, healthcare, logistics, government, and retail. The company is positioned as a scalable AI partner for enterprises seeking to optimize support operations and sales pipelines with measurable ROI and improved customer metrics.

AI IntegrationConversational AICustomer ExperienceCustomer Support AutomationEcommerce AIEnterprise SecurityMultilingual AISales AIauralis.ai

Auralis AI

AI IntegrationConversational AICustomer ExperienceCustomer Support AutomationEcommerce AIEnterprise SecurityMultilingual AISales AIauralis.ai

HQSan Francisco, US

Team Size20

Open Jobs1

Total Funding-

Latest FundraiseUnknown

Join the Team

Customer Relationship Management Executive

On-SiteBengaluru, Karnataka, IN

On-Site • Bengaluru, Karnataka, IN

Job Title: CRM & Sales Support Executive

Location:

Onsite

Role Overview:

We are looking for an organized and proactive CRM & Sales Support Executive to act as the engine of our sales process. In this role, you will be the guardian of our HubSpot database, ensuring every lead is accurate, up-to-date, and accounted for. You will also bridge the gap between data and sales by directly following up with leads to verify details, re-engage interest, and ensure a smooth customer journey.

Key Responsibilities

1. HubSpot CRM Management & Hygiene (The "Cleaner" Role)

Data Integrity:

Regularly audit the HubSpot database to correct formatting errors, update missing fields, and merge duplicate records.
List Management:

Segment lists for marketing and sales campaigns based on industry, location, or lead status.

2. Lead Follow-up & Sales Support (The "Connector" Role)

Lead Verification:

Call and email incoming leads to verify contact information and determine immediate interest.
Follow-up Cadence:

Execute follow-up sequences for cold or stalled leads to re-ignite conversations.

3. Reporting & Admin

Create weekly reports on "Lead Health" (e.g., how many new leads, how many invalid contacts, conversion rates).
Flag leads that have been neglected or haven't been touched in 30+ days.

Requirements

Key Performance Indicators (KPIs)

Database Health:

% of incomplete or duplicate records reduced per month.
Response Time:

Speed of initial follow-up on new leads.
Re-engagement:

Number of "dead" leads reactivated or qualified through your follow-up

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

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Process Maintenance:

Ensure all deal stages and lead statuses are accurately reflected in real-time.

Import/Export:

assist in importing new lead lists and ensuring data is mapped correctly.

Scheduling:

Assist the senior sales team by booking meetings with qualified prospects.

Customer Inquiries:

Serve as the first point of contact for general inquiries, ensuring a fast and professional response time.

Experience:

1–3 years of experience in Sales Support, Sales Operations, or a Data/Admin role.

Tech Stack:

Proven experience using HubSpot CRM

is non-negotiable. You must be comfortable navigating objects, properties, and lists.

Communication:

Strong verbal communication skills (comfortable calling leads) and professional email writing etiquette.

Attention to Detail:

You are the type of person who gets annoyed when a name is typed in "all lowercase" and feels the need to fix it immediately.

Tools:

Proficiency in Microsoft Excel/Google Sheets (VLOOKUP, filtering) is a strong plus.