
Granola is the AI notepad for people in back to back meetings Download it now at granola.so

Granola is the AI notepad for people in back to back meetings Download it now at granola.so
Product: AI notepad that transcribes meetings, summarizes conversations, and augments user notes
Founding year: 2023
Founders: Chris Pedregal and Sam Stephenson
Employees (approx): 77
Recent funding: $43M Series B (May 2025)
Meeting productivity and knowledge capture for teams
2023
Technology, Information and Internet
$4,250,000
$20,000,000
Participation from Lightspeed, Betaworks, Firstminute Capital and others
$43,000,000
Reported $250M valuation
“Includes participation from well-known venture firms and angels such as Spark Capital, Lightspeed, Betaworks, Firstminute Capital, Nat Friedman and Daniel Gross”
| Company |
|---|
Hey! We're Granola 👋 If you haven't already, check out what we're building, and why you should work here.
Today, Granola is used at many of the world’s top and fastest-growing companies, including leading enterprises like DoorDash, Gusto, Salesforce. Designed and built in London, Granola now serves a predominantly US customer base. To support that growth, we’ve opened a San Francisco office as the hub for our North American go-to-market efforts.
At Granola, we're rethinking what customer support looks like at an AI-native company. Our CX team is highly technical, deeply empowered, and works directly in the codebase. We don't believe in ticket queues and band-aid fixes. We believe in getting to the root cause, shipping the fix, and making the product better in the process.
You'll be among our first hires in San Francisco. We're looking for a Customer Experience Engineer who wants to push the boundary of what great technical support looks like. You won't just escalate tickets to our product engineers, you'll work alongside them in improving the product and our own tooling.
What You'll Do
What We're Looking For Technical ability
AI fluency
Customer empathy & product thinking
Scrappiness & autonomy
Culture fit
Bonus points
Our tech stack
About The Opportunity We are living in the most exciting time for tool builders since Engelbart's demo in 1968. We want to assemble the best crew to build this future, together. Our compensation philosophy is to pay slightly above market on salary and above market on equity.
Location We are excited to work in-person from our office in San Francisco (most of the time). We are happy to offer relocation assistance to candidates who’ll be moving to SF to join us.
Lastly, we think amazing talent comes from all kinds of life journeys and experiences. If what is written above speaks to you, whether you look like a fit on paper or not, please reach out.
Your next opportunity is in here somewhere. Sign up to explore 52,000+ startups and their open roles. No spam. No gamification. Just jobs.
52,000+
Startups
65,000+
Open Roles
1,500+
New This Week