• Define and lead the quality engineering strategy across all Field Productivity platforms
• Build and scale automation-first practices across testing, validation, performance measurement, and test data management
• Apply GenAI, AI-driven testing, and intelligent automation to accelerate test coverage, improve defect prediction, and simulate complex user journeys
• Integrate quality controls within CI/CD pipelines to support secure, reliable releases
• Advance API and microservices testing, performance/load testing, and security testing within the QE framework
• Introduce shift-right practices, including observability, synthetic monitoring, and production-quality validation
• Establish and monitor QE metrics: test coverage, regression rates, release stability, defect trends, and performance benchmarks

What You'll Bring

• 15+ years of experience in software engineering, quality engineering, or related leadership roles
• Strong background as an SDET, with hands-on expertise in automation frameworks and engineering-led QA practices
• Deep experience with automated testing frameworks, CI/CD pipelines, and release governance
• Experience in test data management and related tools in complex ecosystems
• Experience designing innovative testing strategies in a product-aligned operating model, including shift-left/shift-right approaches
• Expertise in cloud and hyperscaler platforms (AWS, GCP, Azure) for QA pipelines, test environments, and observability
• Experience applying AI-enhanced testing (e.g., GenAI for test generation, defect prediction, or data validation)
• Proven ability to lead QA transformation in agile, fast-paced enterprise environments
• Experience managing and scaling teams across locations and time zones
• Preferred certifications: ISTQB Certified Tester, ISTQB Certified Tester - AI Testing (CT-AI)
• Executive presence with strong cross-functional leadership and stakeholder communication skills

Tools & Technology Exposure

• Test Automation: Selenium, Cypress, Playwright, TestNG, JUnit
• API Testing & Contract Testing: Postman, REST Assured, Karate, Pact
• Performance & Load Testing: JMeter, Gatling, Locust, BlazeMeter
• CI/CD & Orchestration: Jenkins, GitLab CI, Azure DevOps, GitHub Actions
• Observability & Monitoring: New Relic, Dynatrace, Datadog, Splunk
• AI-Enhanced QA: Testim, Mabl, Functionize, or similar GenAI/ML-powered tools
• Test Data Management (TDM): Informatica TDM, Delphix, GenRocket
• Security Testing: SonarQube, OWASP ZAP, Veracode
• Cloud Platforms: Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure

What You'll Enable

• Scalable, automated, and AI-enabled quality practices across platforms
• Faster, safer, and more predictable platform releases
• Broader adoption of modern testing practices and toolchains across the enterprise
• Cloud-native and hyperscaler-ready QA capabilities
• A shift from reactive QA to proactive, engineering-led quality
• Higher confidence and reduced risk in advisor- and agent-facing platform delivery

Pay Transparency Salary Range:$116,000-$166,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 92882

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