Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management…
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management…
What they do: AI Agent Management Platform for automating contact centers (voice + digital) using conversational AI
Founding: Founded circa 2017–2018 in Berlin by Malte Kosub and Stefan Ostwald
Recent funding signal: Announced a $350M Series D led by General Catalyst (company disclosure)
Customers / Verticals: Targets large B2C customers in insurance, travel, retail and telecom
Company Overview
Problem Domain
Contact-center automation and customer service using conversational AI
Founded
2018
Industry
Software Development
Funding Track Record
Series A- March 2023
€20M (~$21M)
Series B- April 2024
$66M
Series D
$350M
Company press release announced Series D and reported valuation
Investor Signal
“Led by General Catalyst in Series D with participation from existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners and Mosaic Ventures”
Founders
What we do
Join the Team
Corporate Security Engineer
On-SiteBerlin, DE
On-Site • Berlin, DE
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Who you are
6-10 years of experience in security engineering or security operations, ideally in SaaS or cloud-native environments
Strong hands-on experience with incident response, detection engineering, and operational security tooling
Experience improving endpoint security posture and device compliance in corporate environments
Familiarity with SIEM, EDR, and cloud-native security tooling, and the ability to improve detection quality and operational workflows
Practical experience securing SaaS ecosystems, including authentication models, access controls, and audit logging
Comfortable operating in ambiguous, high-growth environments, where security programs are evolving and require hands-on builders
Strong cross-functional collaboration skills with IT, engineering, and business teams
Familiarity with security controls related to SOC 2, ISO 27001, or enterprise security reviews
Experience with Datadog Cloud SIEM or similar detection platforms
Experience with identity systems such as Okta
Familiarity with Google Workspace, Slack, and SaaS-heavy corporate environments
Experience running tabletop exercises and incident simulations
Exposure to cloud security or CNAPP tooling (e.g., Wiz)
What the job involves
The application process
Recruiter video call → Meet your manager → Team Interview → Case Study Presentation → Bar Raiser Interview
Benefits
Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
Competitive salary
Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
Flexible working hours and possibility to take additional vacation days
A great company culture with regular team events, games night or other social activities
And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Startup jobs. A lot of them.
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As a Corporate Security Engineer (f/m/d), you will help build and operate the security foundations that protect Parloa’s internal systems, workforce, and SaaS ecosystem
This is a hands-on builder role responsible for improving the maturity of corporate security operations in a rapidly scaling environment
You will work closely with the Director of Security, IS&T, and engineering teams to strengthen detection and response capabilities, enforce corporate security guardrails, and ensure that security operations produce evidence that stands up to enterprise customers and audits
This role sits at the intersection of security operations, endpoint security, SaaS security, and incident response, and is ideal for engineers who enjoy improving real-world security posture in high-growth environments
Build and Improve Corporate Security Operations: Operate and mature the corporate detection and response capability by investigating alerts, improving detection coverage, and strengthening incident response processes across endpoints, SaaS platforms, and internal infrastructure
Strengthen Endpoint and Workforce Security: Define and implement endpoint security baselines and compliance standards, working closely with IT and identity teams to ensure device posture aligns with corporate access and security policies
Improve Security Monitoring and Detection: Enhance corporate security telemetry by tuning alerts, improving signal-to-noise ratios, and expanding logging coverage across identity systems, productivity platforms, and critical SaaS applications
Support Secure SaaS Adoption: Partner with engineering, IT, and application owners to define and enforce security guardrails for new SaaS tools, ensuring appropriate authentication models, access controls, and audit logging are in place
Contribute to Vendor and Application Security Reviews: Collaborate on corporate application security reviews by assessing technical risk, defining security acceptance criteria, and validating key security configurations during onboarding
Lead Incident Response for Corporate Security Events: Participate in and lead investigations for corporate security incidents, coordinating response actions, documenting outcomes, and conducting post-incident reviews
Build Operational Security Maturity: Develop runbooks, escalation paths, tabletop exercises, and measurable security metrics that demonstrate continuous improvement in corporate security posture
Produce Security Evidence for Audit and Compliance: Ensure that corporate monitoring, incident response, and operational security processes produce clear, retrievable evidence that supports internal governance and external compliance requirements
