WIZ.AI

WIZ.AI is a leading Generative AI solution provider in Southeast Asia, specializing in enterprise automation and customer experience enhancement. Their platform, powered by AI Large Language Models (LLMs), offers human-like virtual agents and seamless human-bot synergy for scalable growth. They cater to over 300 clients across 17 countries, serving industries such as Banking and Finance, Telecommunications, Healthcare, E-commerce, and FMCG. WIZ.AI focuses on improving customer service, customer growth, credit collection, contact center insights, and order taking. The company holds a strong patent portfolio in Generative AI and Conversational AI and has been recognized by top media and institutes for its innovation.

AI AgentsAutomationConversational AICustomer ExperienceEnterpriseGenerative AILLMsSoutheast Asiawiz.ai

WIZ.AI

AI AgentsAutomationConversational AICustomer ExperienceEnterpriseGenerative AILLMsSoutheast Asiawiz.ai

HQSingapore, SG

Team Size163

Open Jobs30

Total Funding$56M

Latest Fundraise4 months ago

Join the Team

Conversation Designer (Software QA Specialist)

On-SiteMakati, National Capital Region, PH

On-Site • Makati, National Capital Region, PH

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Backend Developer

Full-timeCambridge, GB

Full-time • Cambridge, GB

AI Researcher

InternshipAustin, US

Internship • Austin, US

Machine Learning Engineer

ContractSan Francisco, US

Contract • San Francisco, US

Backend Developer

Part-timeSan Francisco, US

Part-time • San Francisco, US

Software Engineer

Part-timeSan Francisco, US

Part-time • San Francisco, US

Technical Writer

InternshipRotterdam, NL

Internship • Rotterdam, NL

About us

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.

Job Summary

As an AI Conversation Designer (Software QA Specialist), you'll be responsible for designing conversation flows, crafting precise bot responses for various scenarios or queries, and implementing them within our proprietary platform. Since the platform is object-oriented (drag-and-drop), coding is not required, but you'll need logical skills to strategize the scenario implementation.

Key Responsibilities

Understand customer business requirements and work with project teams to provide tailored Talkbot solutions on the WIZ AI Talkbot Platform, ensuring projects are delivered on schedule.
Develop and implement test suites to check AI conversations on the WIZ talkbot platform, oversee the corpus validation, conduct exploratory testing, and coordinate pilot tests with customer teams.
Monitor and maintain the AI conversation experience, resolve user feedback issues, and determine underlying causes.
Build and maintain a database of industry-specific conversation scripts based on completed projects, continuously updating and improving the content to enhance AI conversational abilities.
Work with clients to identify the text responses they require for the talkbot.

Key Requirements

No prior experience required; comprehensive training provided.
Proficiency in written and spoken English and Tagalog.
Proficient in Chinese will be advantageous
Strong problem-solving and logical thinking skills are necessary for anticipating and shaping dialogues effectively.

Why Wiz.AI?

At WIZ.AI, you won't just witness the cutting edge of Generative AI. You will define it, engineering proprietary Talkbots and advanced LLMs that deliver transformative, measurable impact for global

enterprises across 17 countries. We offer an unparalleled ground-floor opportunity within a hyper-growth market leader.

Our flat, results-driven culture ensures technical brilliance translates directly to strategic influence,

rewarding your unlimited potential with industry-leading, results-driven compensation.

Elevate your career beyond iteration. Come build your best career story with us.