Title: Control-M Admin

Location: Montréal, Montréal, Quebec, Canada (Remote)

 Responsibilities

• The main responsibilities include configuration, implementation and support of complex Control-M batch streams, technical guidance of junior team members.
• Understand business requirements and design solutions accordingly.
• Testing of changes to the Control-M environment
• Ensure quality standards in release.
• Take care of incidents, escalate to or 3rd parties as necessary.
• Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
• Work with the right teams within Genpact, or 3rd parties for the implementation of change.
• Follow the required policies and procedures for the incident, problem and change management.
• Ensure service performance expectations are met with service levels and quality.
• Raise/escalate any service-related issues and risks to Management

 

 

 

Qualifications we seek in you!

Minimum Qualifications

·        Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.

Or

·        A degree in Computer Science, IT, Systems Engineering or a related qualification.

 

Preferred Qualifications/ Skills

·        Knowledgeable about the Oracle; Sybase and SQL Database architecture

·        Knowledgeable about the Control-M architecture.

·        Hands-on experience with Control-M v9.20 and V9.21 installation, configuration and disaster recovery procedures.

·        Has worked on multiple CONTROL-M(CM) releases.

·        Has worked on a CONTROL-M(CM) migration.

·        Should be familiar with basics of Linux OS.

·        Thoroughly understands the following CONTROL-M topics.

o  CONTROL-M(CM) Agent/ADVANCED FILE TRANSFER(AFT)/ Managed File Transfer (MFT) installs/configurations.

§ Windows 2016/2019/2022

§ UNIX – Linux – all current releases

o  Control-M Automation API

o  CONTROL-M(CM) Agent parameters.

o  CONTROL-M(CM) Configuration Manager

o  CONTROL-M(CM) Calendar creation/updates.

o  Folder creation/updates

o  Job creation/updates

o  Job ordering

o  Job conditions

o  Quantitative resources

o  CONTROL-M(CM) ADVANCED FILE TRANSFER(AFT) profile components.

o  CONTROL-M(CM) ADVANCED FILE TRANSFER(AFT) jobs.

o  CONTROL-M(CM) security.

o  Knowledge of how to start and stop CONTROL-M(CM) components at the server level in UNIX environment.

o  Job loader

o  User daily concept

o  Forecast Server

o  How to import/export folders between environments

o  Find and update commands on folders.

·        Has worked with BMC support on Level 4 issues.

·        Must have good trouble shooting and analytical skills.

·        Excellent communication skills (verbal and written).

·        High energy, results driven person with strong interpersonal skills.

·        Able to work under minimal supervision.

·        Capital Markets Domain knowledge is preferred.

·        Knowledge of Information Technology Infrastructure Library (ITIL), integration across IPC (Incident, Problem & Change Management)

·        Knowledge about other products like CFT, Connect Direct, MQ Series and/or Secure Transport is preferred.

·        Strong communication skills (written and verbal).

·        Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.