Location: UK (Remote)

Employment Type: Full-time

ADVANCE®AI is an exciting new technology-based SaaS company in the pharmaceutical service sector. Our core service has been developed in collaboration with IBM, the original innovators in Artificial Intelligence (AI) and still one of the world’s leaders in continually developing this technology.

ADVANCE®AI provides pharma leaders everyday visibility of the quality of the conversations taking place between their field-based teams and Health Care Professionals (HCPs)

We now have an exciting opportunity to join a rapid growth company that is significantly changing the way pharmaceutical companies collect and analyse field insights, quantifying and benchmarking field execution quality in real time. Although our Head Office is based in Cambridgeshire, UK, this role is fully remote and involves collaborating full-time with a global team that is committed, high achieving, and fun to work with.

The Role

The Contracts and Pricing Manager is responsible for managing the commercial contracting and pricing processes that support ADVANCE®AI’s growth with global pharmaceutical clients. The role ensures that commercial agreements are structured effectively, aligned with company policy, and support scalable SaaS revenue models.

Working closely with Business Development, Finance, Legal, and client Procurement teams, the role coordinates contract negotiations, manages due diligence processes, and develops consistent pricing proposals for new and existing customers. You will develop and maintain scalable SaaS pricing frameworks aligned with the company’s commercial strategy, ensuring consistent pricing, appropriate discounting, and ongoing optimisation to drive revenue performance.

The position plays a key role in enabling efficient deal execution while protecting the company’s commercial and legal interests. The role operates with a high degree of autonomy while collaborating closely with the commercial leadership team and external legal counsel.

Key Responsibilities

Commercial Contract Management

• Lead the preparation, review, and coordination of commercial agreements including MSAs, Statements of Work (SOWs), and data processing agreements.
• Conduct initial contract reviews and identify key commercial and legal considerations before escalation to legal counsel.
• Manage negotiations with client procurement, legal, and compliance teams to ensure commercially viable contract outcomes.
• Maintain a standardised contract framework aligned with SaaS business models and company risk appetite.
• Identify the key commercial clauses (e.g. liability, data protection, service levels, termination, IP ownership, and payment terms) and ensure they are appropriately addressed.
• Coordinate with external legal counsel where specialist legal input is required.

Client Due Diligence & Compliance Coordination

• Manage and coordinate the client due diligence process across IT security, compliance, privacy, and regulatory assessments.
• Act as the internal coordinator across departments to ensure timely completion of client questionnaires and assessments.
• Ensure internal subject matter experts are engaged efficiently during due diligence processes.
• Track progress of due diligence activities to minimise delays in contracting and deal closure.

Pricing Strategy & Commercial Proposals

• Develop pricing proposals and commercial structures in collaboration with the Business Development team.
• Ensure pricing aligns with the company’s SaaS revenue model, value proposition, and commercial strategy.
• Support the development of pricing frameworks that scale across different markets, geographies, and customer sizes.
• Ensure pricing consistency across accounts while managing appropriate discount levels.
• Review pricing models regularly and provide recommendations to improve commercial performance.

Sales Process & Commercial Operations

• Ensure approved pricing and contract terms are accurately reflected in Salesforce and internal systems.
• Support the commercial team in structuring deals that balance competitiveness and profitability.
• Maintain visibility of contract status and renewal timelines.
• Help streamline internal processes that enable faster deal execution and improved operational efficiency.

Continuous Improvement

• Identify opportunities to improve contract templates, pricing structures, and commercial processes.
• Contribute to the development of scalable commercial frameworks suitable for a growing SaaS business.
• Support the implementation of best practices for contract lifecycle management and commercial governance.

What We’re Looking For

Essential

• Experience managing commercial contracts within SaaS, technology, or data services organisations.
• Strong understanding of SaaS commercial models including subscriptions, licensing, and service agreements.
• Ability to review and negotiate commercial contract terms with procurement and legal teams.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to manage complex commercial documentation.

Desirable

• Experience working with pharmaceutical, healthcare, or regulated industry clients.
• Legal background or prior experience working closely with legal teams on commercial agreements.
• Experience in high-growth technology or SaaS organisations.
• Familiarity with CRM systems such as Salesforce.
• Demonstrates a global mindset and ability to work with international clients and teams.

Why Join ADVANCE®AI?

• Be part of a cutting-edge AI platform reshaping pharmaceutical insights
• High-impact role with global visibility and influence
• Work alongside senior leaders in a fast-scaling, entrepreneurial environment

If you think you have the drive, enthusiasm and commitment to help us grow our exciting organisation then we would love to hear from you!