Consumer Success Specialist – Entry Level

Full-Time | Non-Exempt (Hourly)

Location: On-site, Irvine, California

Schedule: Monday–Friday, 8:30 AM – 5:30 PM, 40 hours/week

Overtime: Paid in accordance with California labor law

Compensation: Hourly (non-exempt), approximately $19.23/hour , annualized ~$40,000 for full-time hours

About Us

We are a fast-growing K-Beauty technology company , headquartered in South Korea and backed by Samsung investment. Our team leads innovation in AI-powered scalp and skin analysis technology , integrated with premium B2C hair care and hair loss aid products . At the intersection of beauty, AI, and healthcare , we deliver personalized, data-driven consumer solutions to a global audience.

Role Overview

We are seeking a recent graduate or early-career professional with an entrepreneurial mindset who is eager to grow in the beauty-tech and healthcare technology sector . This full-time, hourly position provides hands-on experience in consumer success operations and offers the opportunity for long-term career growth in a fast-paced, innovative environment.

The role begins with a 3-month probationary period , after which successful candidates may transition to ongoing employment based on performance and business needs.

Key Responsibilities

Ideal Candidate

• Entrepreneurial, proactive, and accountable
• Passionate about K-Beauty, hair care, skincare, AI, or healthcare technology
• Strong written and verbal communication skills
• Highly organized, detail-oriented, and eager to learn
• Comfortable working in a fast-paced, fully on-site office environment
• Fluent in English (Korean skills a plus, but not required)

Must-Have Qualifications (California & U.S. Compliance)

• Willing to undergo a background check
• Legally authorized to work in the U.S.
• Able to work on-site in Irvine, CA
• No current or future need for employment visa sponsorship

Candidate Eligibility

• Open to recent graduates or early-career professionals
• Must be available to start February 2026
• Able to commit to a full-time, on-site schedule

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Compensation & Benefits

• Hourly, non-exempt position (~$19.23/hour; annualized ~$40,000 for 40-hour weeks)
• Overtime paid in accordance with California labor law
• Healthcare benefits begin the month following hire (eligibility applies)
• 401(k) eligibility upon successful completion of probation
• Long-term career growth opportunities within a global K-Beauty and healthcare technology company