
Velsera is a global precision medicine technology company that accelerates the discovery, development, and delivery of precision medicine through integrated AI-enhanced software and expert services. The company offers a suite of cutting-edge platforms including the Seven Bridges Trusted Research Environment for bioinformatic analysis, the award-winning GRAF reference genome tool, the ARIA data harmonization and secure sharing platform, the Clinical Genomics Workspace for tertiary analysis and reporting, and an IVD-grade variant interpretation Knowledgebase. Velsera serves biotech and pharmaceutical companies, clinical diagnostic labs, NGS assay and equipment manufacturers, and non-profits and government agencies, helping them unlock and harmonize clinical and multi-omic data to accelerate research breakthroughs and scale genetic testing. With over 80 active clinical NGS lab customers, more than 250,000 NGS samples sequenced, and 18,000 researchers using its platforms, Velsera is positioned as one of the largest omics analytics providers, supporting top pharmaceutical companies and advancing precision medicine globally.

Velsera is a global precision medicine technology company that accelerates the discovery, development, and delivery of precision medicine through integrated AI-enhanced software and expert services. The company offers a suite of cutting-edge platforms including the Seven Bridges Trusted Research Environment for bioinformatic analysis, the award-winning GRAF reference genome tool, the ARIA data harmonization and secure sharing platform, the Clinical Genomics Workspace for tertiary analysis and reporting, and an IVD-grade variant interpretation Knowledgebase. Velsera serves biotech and pharmaceutical companies, clinical diagnostic labs, NGS assay and equipment manufacturers, and non-profits and government agencies, helping them unlock and harmonize clinical and multi-omic data to accelerate research breakthroughs and scale genetic testing. With over 80 active clinical NGS lab customers, more than 250,000 NGS samples sequenced, and 18,000 researchers using its platforms, Velsera is positioned as one of the largest omics analytics providers, supporting top pharmaceutical companies and advancing precision medicine globally.
Location: US Who are we? Seven Bridges democratizes access to high-value biomedical data and delivers end-to-end solutions through expansive datasets, cloud-optimized workflows, secure infrastructure, and the scientific expertise of our bioinformatics team. As a key component of the national research infrastructure for NIH institutes and industry-leading commercial partners, we provide the scale, reliability, and scientific support needed to drive discovery, enable collaboration across disciplines, and speed the path from data to diagnostics and therapies.
As a Velsera company, we unify technology-enabled solutions and scientific expertise to enable a continuous flow of knowledge across the global healthcare ecosystem.
As a Community Engagement Manager you will report to the Senior Community Engagement Manager. The Community Engagement Manager will lead outreach efforts to share the benefits of using Velsera platforms with a wide range of researchers including genomics scientists, bioinformatics tool developers, clinicians, and course instructors. You will also lead training initiatives to teach researchers how to get the most out of using Velsera platforms and ensure user success. You will also participate and contribute to internal outreach and engagement efforts by providing feedback, reporting on progress, and helping shape areas for content development.
Fundamentally, Seven Bridges Community Engagement Managers are strong, empathetic communicators and teachers who excel at engaging researchers and tool developers. As a Community Engagement Manager you will work on planning strategy for user outreach and engagement as well as performing 1:1 advanced user support when needed. You will continually seek user feedback so that Velsera platforms continue to improve in a user-centric way.
What will you do? Educate the research community:
Grow the number of researchers using Velsera platforms:
Work independently, take ownership, and responsibility for delivery of milestones. Requirements What do you bring to the table? Required:
Nice to have:
Education and experience:
Our core values People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health. We practice empathy by treating others the way they want to be treated and assuming positive intent. We are proud of our inclusive diverse team and humble ourselves to learn about and build our connection with each other.
Patient focused. We act with swift determination without sacrificing our expectations of quality. We are driven by providing exceptional solutions for our customers to positively impact patient lives. Considering what is at stake, we challenge ourselves to develop the best solution, not just the easy one.
Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers. We take ownership of our results as we know what we do matters and collectively we will change the healthcare industry. We are thoughtful and intentional with every customer interaction understanding the overall impact on human health.
Curious. We ask questions and actively listen in order to learn and continuously improve. We embrace change and the opportunities it presents to make each other better. We strive to be on the cutting edge of science and technology innovation by encouraging creativity.
Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard. We improve our sustainability by encouraging discussion and taking action as it relates to our natural, social and economic resource footprint. We are devoted to our humanitarian mission and look for new ways to make the world a better place.
Velsera is an Equal Opportunity Employer: Velsera is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.