We are recruiting on behalf of our client, a listed well-established local IT group focused on innovation and quality in delivering integrated digitalization and IT solutions, for the position of Collaboration (voice/video) Engineer .

Objectives

To provide an excellent user experience and address all organizational collaboration and productivity needs, manage multi-vendor voice, video, messaging, video conferencing solutions, both on-premise and in Cloud or Hybrid.

Responsibilities

• Part of the implementation team in different collaboration projects;
• Technical support to sales team in qualifying collaboration opportunities;
• Drafting technical documents specific to collaboration technical projects;
• Will ensure that all customers are satisfied with the effectiveness and efficiency of the support they receive.
• By utilizing knowledge of the customer environment, he will deliver timely and high-quality incident resolution focusing on prevention and knowledge transfer.

Requirements

Cisco Collaboration Technologies:

• Solid knowledge of Cisco Unified Communications Manager (CUCM), IM & Presence, and Expressway-C/E (MRA , B2B, SIP/H323 Register);
• Experience with Cisco Webex Suite (Meetings, Calling, Control Hub);
• Hands-on expertise in Cisco Meeting Server (CMS) ;
• Experience with Cisco UCCX / UCCE;
• Proficient in Cisco CUBE (Cisco Unified Border Element) configuration and operation;
• Strong understanding of Session Border Controllers (SBCs) and their role in VoIP solutions;

Voice & Video Infrastructure:

• Skilled in dial plan design: route patterns, translation patterns, partitions, and CSS;
• Deploy and manage Cisco IP Phones, Jabber, Webex clients, and video endpoints (Room Series, DeskPro, etc.);
• Experience in call routing, codec selection, and end-to-end VoIP troubleshooting;
• Protocol knowledge: SIP, H.323, RTP/SRTP, and related signaling technologies;

System Administration & Troubleshooting:

• Familiarity with tools and techniques for packet captures, debugs, and CDRs;
• Capable of monitoring system performance, implementing patches, and handling software upgrades;
• Experience managing TLS/SSL certificates on CUCM, Expressway, and CMS;

Unified Communications Architecture:

• Proven experience in the design, deployment, and support of UCC (Unified Communications and Collaboration) solutions;
• Voice, video conferencing (VTC), unified messaging, directory services, and collaboration tools;
• Professional Development & Background
• Strong interest in growing as a Systems Engineer and developing SME-level expertise in Cisco Collaboration technologies;
• Minimum of 3 years IT experience, with at least 2 years focused on Cisco Collaboration solutions;
• Experience in client-facing roles and project-based deployments is considered an advantage;
• Bachelor's degree in Information Technology, Computer Science, or related field

What our client is offering

• Remuneration package aligned at market level;
• Hybrid working hours (3 days on-site);
• Bookster subscription ;
• Psychological counseling sessions through the company collaboration with a psychological office in Bucharest ;
• Medical subscription ;
• Learning opportunity - access to the soft skills trainings suite from our client;
• Environment of highly skilled and collaborative colleagues ;
• Great working environment, strong team spirit .

Equal Opportunity Employer

RSight® is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals, including those from diverse backgrounds and people with disabilities, to apply.

Application Instructions

Please submit your resume (mandatory) outlining your qualifications and interest in the position. Only candidates selected for interviews will be contacted.