Business and IT leaders trust Ergo. By embracing the relentless pace of change and the power of technology to navigate it, we steer clients away from risk and towards reward.
Putting our people at the heart of problem solving, we forge long-lasting relationships with our customers and partners, offering expert advice and bespoke IT solutions that align with each client’s unique business needs. Perfectly placed at the intersection of business and technology, our goal is to ensure our customers are prepared for today, while planning for tomorrow - making them more agile, more efficient, more compliant and better equipped for long-term growth.
As Ireland’s largest IT solutions provider, with a growing global footprint, Ergo has a depth of expertise across managed services (IT & hardware), cloud, applications & software services, IT resourcing and modern work.
Business and IT leaders trust Ergo. By embracing the relentless pace of change and the power of technology to navigate it, we steer clients away from risk and towards reward.
Putting our people at the heart of problem solving, we forge long-lasting relationships with our customers and partners, offering expert advice and bespoke IT solutions that align with each client’s unique business needs. Perfectly placed at the intersection of business and technology, our goal is to ensure our customers are prepared for today, while planning for tomorrow - making them more agile, more efficient, more compliant and better equipped for long-term growth.
As Ireland’s largest IT solutions provider, with a growing global footprint, Ergo has a depth of expertise across managed services (IT & hardware), cloud, applications & software services, IT resourcing and modern work.
Enterprise IT operations, cloud migration and management, managed services, Microsoft platform solutions, and IT resourcing.
Founded
1993
Industry
IT Services and IT Consulting
Funding Track Record
Grant- 2023-07-20
Crunchbase records one Grant round on this date; Crunchbase lists three investors including Harvard Innovation Labs and the Schultz Family Foundation.
Investor Signal
“Investors listed for the Grant round include Harvard Innovation Labs and the Schultz Family Foundation”
Founders
What we do
Join the Team
Cloud Services Administrator - West of Ireland
On-SiteSligo, County Sligo, IE
On-Site • Sligo, County Sligo, IE
Location: Castlebar, Co. Mayo (Mainly remote: one day onsite every three months)
Job Type: 2.5 years contract in total which (initially is six months and will then rollover thereafter)
Work Type: Full Time
Role Type: Cloud / Infrastructure Administration
Overview of Role
The Cloud Services Administrator will manage and secure the client's Microsoft 365, Azure, and broader ICT environment during a major transition to a cloud‑first, largely server-less infrastructure. The role focuses on maintaining system integrity and compliance, leading Microsoft 365 administration and security, supporting the Azure migration, and ensuring robust backup and disaster recovery.
Role & Responsibilities
Skills, Qualifications & Experience
Strong, proven experience securing and administering Microsoft 365 (Exchange, SharePoint, Teams, Intune) and Windows environments.
Expertise in Microsoft 365 security, compliance, threat detection, and incident response.
Experience in Intune management, PowerShell automation, and Azure administration.
Excellent communication and stakeholder engagement skills across technical and non‑technical audiences.
Strong analytical and problem‑solving abilities with a structured, proactive approach.
Experience
Administration of Microsoft 365 and Azure environments in enterprise or education settings.
Delivery of Microsoft Defender implementation and governance frameworks.
Involvement in large-scale migration or cloud‑first ICT transformation projects.
Education & Certifications
Degree in ICT or professional certifications
Desirable: Microsoft Certifications (e.g. MS‑102, MS‑500, SC‑300, AZ‑104) or equivalent experience; Professional Diploma in Cyber Security.
Visa
Irish/EU Citizen or Stamp 4 Visa holder.
About Us
As Ireland's largest IT Solutions Provider with a growing global footprint, ergo offers deep expertise across managed IT and hardware services, cloud, software and application solutions, IT resourcing, and modern work environments. Our award-winning innovation and customer focus demonstrate our commitment to delivering transformative technology solutions across industries.
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Manage security across Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) using MFA, Conditional Access, RBAC, and Zero Trust principles.
Conduct regular security reviews, improve the Microsoft Secure Score, and oversee Defender solutions (Endpoint, Office 365, Cloud Apps, Identity).
Define and execute incident response procedures and deliver user security awareness training.
Administer the Microsoft 365 tenant, including accounts, groups, licences, Teams Phone, and system integrations.
Manage Windows and Office updates, patching, imaging, and configuration.
Implement and manage Intune MDM/MAM policies, MFA/SSPR, BitLocker, and device compliance controls.
Maintain on‑premises servers during decommissioning; manage backups, disaster recovery, and business continuity.
Support the design, deployment, and ongoing management of Azure services (AD Connect, Backup, and licensing).
Provide tier 2/3 Microsoft 365 support, troubleshooting connectivity, sync, and email flow issues.
Develop and maintain PowerShell scripts for automation, deployment, and remediation.
Conduct admin audits and implement privileged identity management for secure role administration.
Promote collaboration tools, automation, and best practices using Microsoft 365 and Power Platform.
Stay current with Microsoft cloud updates and recommend continuous improvement initiatives.
Cloud Services Administrator - West of Ireland | Ergo · Teeming.ai
