We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. Job Description What You Will Do: * System Maintenance: Monitor and maintain systems to ensure optimal performance and availability. Perform code deployments, regular updates, patches, and backups. * Troubleshooting and Support: Identify, diagnose, and resolve system issues in a timely manner. Provide technical support to other teams and stakeholders. * Automation and Optimization: Automate system processes and workflows to improve efficiency and reduce manual effort. Implement optimizations to enhance system performance and reduce costs. * Security and Compliance: Ensure systems comply with security policies, standards, and regulatory requirements. Implement security measures to protect systems and data. * Documentation: Create and maintain comprehensive documentation of systems, processes, and procedures Job Description: * 1 - 6 years of Cloud Experience and Critical Incident Management role * Have sent Critical Communications to internal stake holders * Experience/Knowledge Messaging Systems like RabbitMQ, Kafka and RHL Administration * Well worse in Linux administration and able to trouble shoot any kind of technical issues. * Strong analytical skills and ability to deep dive into problems and provide solutions * Ability to work collaboratively in a team environment & in 3 different shifts on monthly rotational basis * Proficient in Understanding/Writing PL/SQL objects like stored procedures and triggers * Working knowledge on any cloud platforms (GCP, Oracle Cloud) along with a certification on Cloud technologies is a plus. * Knowledge of Manhattan’s Supply Chain solutions namely Warehouse Management, Integration Framework etc will be an added advantage. * Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. * Proactive attitude towards continuous learning and self-improvement. Shift Timings: NOC team operates in 3 shifts as mentioned below & person should be willing to work across 3 shifts on monthly rotational basis * 6:30AM to 3:30PM IST * 2:30PM to 11:30PM IST * 10:30PM to 6:30AM IST Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.