Key Responsibilities

1. Clinical Implementation & Workflow Integration

• Deliver clinical education and hands-on training for physicians, nurses, and staff.
• Ensure WATS3D is embedded within the patient care journey, from referral to post-procedure follow-up.
• Address billing, reimbursement, and workflow logistics to minimize friction.
• Provide in-office support to troubleshoot adoption and usage issues.
• Serve as a clinical expert and trusted point of contact across accounts.

2. Territory Support & Sales Execution

• Partner with RSM to execute tailored territory growth plans.
• Support onboarding and ramp-up of new GI practices.
• Conduct long-cycle sales planning, stakeholder mapping, and volume forecasting.
• Identify and engage decision-makers, handle objections, and promote adoption.

3. Customer Relationship Management

• Build and maintain strong relationships with providers and staff.
• Proactively manage client retention and utilization efforts.
• Collect field insights and share with internal teams to shape strategy.

4. Operational & Administrative Duties

• Maintain accurate records in CRM and other IT systems.
• Monitor specimen flow and adherence to collection/billing protocols.
• Prepare reports, participate in internal initiatives, and attend trade shows.

Key Competencies

• Strong clinical communication and training delivery
• Proven account management and relationship-building skills
• Solid understanding of reimbursement and workflow integration
• Ability to prioritize and plan within a territory-based structure
• High ownership, responsiveness, and execution focus

Why Join CDx Diagnostics?

• Make a real difference in early cancer detection
• Empower GI practices with innovative diagnostics
• Be part of a mission-driven, growing organization
• Contribute to commercial success while improving patient outcomes

Additional Notes

• This is not a comprehensive task list; duties may evolve.
• CDx Diagnostics is an equal opportunity employer.
• We participate in E-Verify.