About SoftPhil

SoftPhil is a next-generation AI company specializing in Computer Vision and Deep Neural Network technologies designed for real-world deployment. We build and integrate advanced AI systems that transform video and sensor data into real-time intelligence—powering smart surveillance, intelligent traffic systems, biometric identity platforms, and industrial safety solutions.

We’re Hiring: Client Service Representative

We are looking for a Client Service Representative who will serve as the primary point of contact for our clients, ensuring clear communication, timely coordination, and a consistently high-quality service experience across all interactions.

🔧 What You’ll Do

• Serve as the main liaison for client inquiries, requests, and service concerns
• Communicate professionally with clients via phone, email, and chat
• Coordinate with internal technical and operations teams to ensure timely resolution of client needs
• Provide updates, follow-ups, and ensure proper documentation of all client interactions
• Support day-to-day client engagement for AI-driven solutions and deployments
• Ensure a smooth, responsive, and professional client experience at all times

🧠 What We’re Looking For

• At least 2 years of experience in client service, customer support, or a related role
• Strong communication skills, both written and verbal
• Experience handling client inquiries, coordination, and follow-ups
• Proficiency in email, chat tools, and basic office applications
• Strong organizational and multitasking abilities
• Detail-oriented with strong problem-solving and coordination skills
• Professional, client-focused, and service-oriented mindset
• Ability to work in a fast-paced, team-driven environment

⭐ Why Join SoftPhil

• Be part of a fast-growing AI company shaping real-world technology solutions
• Work with enterprise and government clients across impactful projects
• Gain exposure to AI systems, smart infrastructure, and tech-driven services
• Join a collaborative team building high-impact national-scale solutions

👇 How to Apply

Message us on LinkedIn or email your CV to: info@softphil.com

Subject: Client Service Representative Application – [Your Name]