A little about us… Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible.

Overview The Client Partner will play a critical role in driving Knit’s growth by managing and expanding our largest enterprise partnerships while also building relationships with new high-potential accounts.

You’ll own a portfolio of 10–20 enterprise accounts—some existing, some new—with the mandate to retain, grow, and strategically expand them across business units and markets. Acting as the commercial quarterback, you’ll lead renewals, upsells, and cross-sells while prospecting into new divisions and organizations to grow your book of business.

You’ll join a team that’s building something category-defining—and you’ll help shape how some of the world’s most respected brands uncover and activate insights through AI-native research.

This is a high-impact, consultative sales role that blends strategic relationship management with commercial ownership. You’ll collaborate closely with Customer Success, Research, and Product to ensure clients are realizing value while uncovering new ways Knit can help them succeed.

Responsibilities | What you will own... Primary responsibilities of this role:

• Own and grow a portfolio of 10–20 enterprise accounts, including both existing clients and targeted net-new logos.
• Drive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over year.

Required Skills & Experiences A successful candidate for this role has deep experience managing strategic enterprise accounts—particularly within the Insights, Analytics, or Marketing ecosystem. This role is ideal for someone who thrives in consultative selling, complex relationship management, and commercial ownership.

Required:

Nice to Haves

• Background in SaaS, AI, or technology-enabled services that drive strategic business decisions.
• Experience managing global or multi-market client portfolios.
• History of success in high-growth or startup environments where playbooks are still being written.

Benefits If US: Upon joining the Knit team, you will receive a competitive salary + commission plan if applicable to role, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more!

Salary In accordance with New York pay transparency requirements, the salary range for this role is $150,000 - $170,000 with an OTE (Base + Commission) of $300,000 - $340,000 annually. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit.

Our Company Values We are the Championship Team. This means we:

• Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?”
• Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through).
• Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.

Pay Range: $300,000 USD - $340,000 USD

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