Client Partner - Healthcare Software & Data Solutions at Savana

Major Accountabilities where this role is involved:

Client Engagement & Relationship Management:

• Establish and maintain strong relationships with key decision-makers in healthcare organizations, including hospitals, research institutions, and public health entities.
• Address and resolve blockades with hospitals, healthcare providers, health insurance companies and regional/national health systems, among other stakeholders, if data needs for RWE studies are not being covered.
• Developing and maintaining a robust sales pipeline through effective lead generation and qualification.
• Oversee and optimize (reducing timelines and resources dedication year over year) the entire sales cycle, from lead generation and qualification to contract negotiation and closing, ensuring a seamless and positive customer experience.
• Coordinate workflows (considering legal, data privacy, and data transfer aspects) with new or existing clinical data providers, and coordinate internally with other teams, ensuring the required data sources to execute RWE studies are obtained on time.

Collaboration with External Stakeholders:

• Work closely with industry stakeholders, including healthcare regulators and professional associations, to promote Savana’s solutions and influence industry standards.
• Represent Savana at healthcare and industry conferences, workshops, and other events to enhance brand visibility and generate new business leads.

Information Security Management System Responsibilities

• Ensure familiarity with and adherence to the organization's information security policies and procedures.
• Participate in regular information security training sessions to stay updated on potential threats and necessary security measures.
• Promptly report any security incidents or vulnerabilities to the designated function within the organization.
• Maintain the confidentiality, integrity, and availability of information by following best practices for data handling and protection; including using strong passwords, encrypting sensitive data, regularly updating software, and promptly reporting any security incidents.

Quality Management System Responsibilities:

• Adhere to Savana’s Quality Management System (QMS) policies, procedures, and applicable laws and regulations.
• Participate in and complete assigned training activities.
• Identify and report any deviations from controlled processes or regulations.
• Work closely with the Quality Team to resolve Corrective and Preventive Actions (CAPA), deviations, and audit findings as deemed applicable.
• Contribute to the maintenance and review of Standard Operating Procedure (SOPs) and Application Manuals (AMs) related to team activities as applicable.

Skills, Experience and Qualifications required:

• More than 5 years’ experience. Experience selling SaaS in the healthcare environment and with health insurance companies.
• Good understanding of technology, big data and AI applications in health.
• Fluency in both English and Spanish is required. Fluency in either German or French is a plus.
• Excellent communication skills and strong leadership capability.
• Experience managing international sales and business development teams.
• Interested in shaping the future of health, focussing on unmet medical needs.
• Ability to communicate with medical departments in the pharma industry.
• Willing to work from home and travel.
• Ability to work well within a team or alone.
• Ability to work in a multinational, multidisciplinary and fast-growing environment.
• Maintain one's strategy but adapting it to a changing and even volatile environment.
• Patient, flexible attitude, ability to perform under pressure.
• Autonomy, creativity, good capacities for analysis and organization of work.
• Maintain one's own strategy but adapting it to a changing and even volatile environment.

If you are practical, experienced, proactive, independent, articulate, passionate about facilitating the digital transformation of healthcare, fascinated by Artificial Intelligence, the future of medicine and determined to solve healthcare's biggest problems. You are a Savaner. Join us!

We offer:

• Work with a multidisciplinary team of clinicians, computer engineers, computational linguists, mathematicians, designers, medical Natural Language Processing expert programmers and other disciplines. We are a team of professionals with a common goal: to blend the knowledge of all of us to seek excellence in our purpose. Coming from very different disciplines, we want everyone to learn from everyone, creating a unique entity that moves towards the transformation of health through Artificial Intelligence.
• An opportunity to provoke a positive impact. We seek to improve health on the planet through technology and to help people and health institutions. Our employees and collaborators strive to provide our users with the necessary tools and support to achieve a more accessible and egalitarian global health. We care about our environment and we are willing to improve it.
• An environment to express yourself as you are and enjoy what you know. We defend individuality to form a richer and more plural "ecosystem". Be yourself and tell us what you have learned and how could we use it together to help us achieve our purpose. If you like what you do, we like to work with you.
• Competitive salary conditions, flexible culture and a development framework to growth your career. People are our main asset, so we invest in training and development and recognize and compensate for achievements and valuable work. We trust in the talent and commitment of people and focus on objectives and results, so we are flexible in our way of working, providing a framework to reconcile our personal and professional lives.

Details from this job description are not to be used for marketing purposes. Savana does not accept unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Savana via e-mail, the Internet or directly without a valid written search agreement will be deemed the sole property of Savana, and no fee will be paid in the event the candidate is hired by Savana.

Medsavana S.L. (“Medsavana”) will process the personal data you provide to us during the selection process (the “Candidate’s Personal Data”) in order to manage your curriculum data and the selection process you are applying to. You can exercise the rights of access, rectification or erasure, restriction of processing, objection, portability, and to object automated individual decisions at the registered office of the company indicated or in the email dpo@savanamed.com. For more information, please refer to the privacy policy section on our webpage: https://www.savanamed.com/es/curriculum/