This project is focused on helping grassroots business owners - barbers, cobblers, event planners, hairstylists, virtual assistants, and more - learn how to use digital tools to grow their businesses.

We’re seeking Class Managers who are not just coordinators, but also skilled in community management and telesales support .

This hybrid role requires you to keep classes running smoothly, motivate learners through active community engagement, and maintain consistent follow-ups via calls and chats.

Key Responsibilities

• Coordinate class activities and track daily attendance.
• Follow up with participants who miss sessions (via WhatsApp or calls).
• Manage participant communities and keep groups engaged.
• Share class updates, links, and motivational reminders.
• Maintain accurate participant records and weekly reports.
• Call participants regularly to check progress and encourage completion.
• Support facilitators with scheduling and class logistics.
• Escalate feedback or issues promptly to the program lead.

Requirements

• Strong organisational and multitasking skills.
• Excellent communication (written and verbal).
• Experience managing WhatsApp or online learning communities.
• Prior experience in telesales, customer engagement, or class coordination.
• Basic knowledge of Google Sheets or Excel for tracking attendance and reports.
• Reliable internet and access to a phone or laptop.
• Friendly, patient, and proactive personality.

To apply, kindly fill out the Google Form link below for the Class Manager role.

https://forms.gle/zYNZUyyvUd8ZURSA6

We look forward to receiving your application!