We’re looking for a Claims Submission & Insurance A/R Follow-Up Team Member to join our centralized dental insurance team. This role focuses on submitting insurance claims accurately, following up on outstanding claims, and helping ensure insurance payments are received in a timely manner. This position is ideal for someone who is detail-oriented, organized, and enjoys working through insurance processes to resolution.

Key Responsibilities~

• Submit dental insurance claims accurately and on time
• Ensure claims are clean and complete within 24 hours of patient treatment
• Attach required documentation such as X-rays, narratives, photos, and charts
• Follow up on insurance claims over 21 days until payment or resolution
• Review EOBs and assist with denied or underpaid claims
• Submit corrected claims, appeals, or additional documentation as needed
• Communicate with office teams to obtain missing information or documentation
• Follow established workflows and support overall team goals

Qualifications~

• Experience with dental insurance claims and insurance A/R follow-up
• Knowledge of dental insurance processes and payer requirements
• Strong attention to detail and follow-through
• Good written and verbal communication skills
• Comfortable managing daily tasks and deadlines
• Experience in a dental group or DSO environment is a plus

What Success Looks Like~

• Claims are submitted accurately and within required timelines
• Insurance A/R is actively followed up and reduced
• Denials are handled appropriately and prepared for rework
• Clear, timely communication with offices and internal teams

This role is a great fit for someone who enjoys problem-solving, staying organized, and contributing to a smooth and efficient insurance process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.