HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. The Cerner FSI (Foreign System Interface) Analyst is responsible for the design, development, testing, implementation, and maintenance of Cerner FSI-based interfaces and related integration workflows. This role supports the seamless exchange of data between the Cerner Millennium platform and third-party systems, ensuring accurate and timely data flow to support clinical, financial, and operational needs. Strong communication and teamwork skills are required. This position works under general supervision. * Build, maintain, and monitor interfaces using Cerner FSI and related tools (e.g., OpenView, OpenEngine, si_manager, si_trblshoot, etc.). * Collaborate with internal teams, external vendors, and Cerner/Oracle Health to define interface requirements and specifications. * Troubleshoot and resolve integration issues involving data transmission, mapping, and formatting across HL7 and other protocols. * Support real-time and batch interface jobs, including inbound and outbound interfaces for ADT, orders, results, billing, etc. * Perform unit, integration, and end-to-end testing for new or updated interfaces. * Develop and maintain detailed interface documentation and data flow diagrams. * Participate in interface and application upgrades, including regression testing and validation. * Monitor interface queues, logs, and alerts for errors and latency; respond to issues in a timely manner. * Support downtime procedures, disaster recovery, and interface continuity planning. * Escalate issues to vendor (s) as needed and monitor vendor (s) tickets for resolution. * Provide after-hours “on-call” support to troubleshoot and resolve system issues. * Work with client users and functional teams as needed. * Adheres to change management process for break fix and any system changes. * Successfully engages in multiple initiatives simultaneously. * Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. * Maintains a positive work atmosphere by behaving and communicating in a manner that promotes a favorable working relationship with customers, clients, co-workers and management. * Other duties as assigned. * Bachelor’s degree in Information Systems, Health Informatics, or a related field (or equivalent work experience). * 3+ years of hands-on experience with Cerner FSI and interface development/support. * Experience working with Cerner OpenEngine. * Strong knowledge of HL7 standards, message structure, and data mapping. * Familiarity with Cerner Millennium architecture and application modules. * Excellent analytical, troubleshooting, and communication skills. * Experience with Cloverleaf interface engine. * Experience with Cerner CCL. * Familiarity with FHIR mapping standards and API integration. * Background in healthcare operations or clinical workflows. * Cerner or interface engine certifications (preferred but not required). * Knowledge of ITIL Incident, Problem and Change Management. * Working knowledge of Agile and Product methodologies. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
