How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary Health Information Technology & Services (HITS) plays a role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with technology-related information, products, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

The Clinical and Revenue Cycle IT (CRC) division of HITS is seeking a Business Systems Analyst to join the MiChart HIM team. The MiChart (Epic) HIM team provides technical build, support, and maintenance of Coding/CDI, Deficiency, Identity, ROI, Scanning, and Care Everywhere workflows within the Epic Electronic Health Record System instance for Michigan Medicine.

As a Business Systems Analyst, you will be the primary support contact for the application and will be responsible for issue resolution, enhancement, and subsequent project work that impacts end users for these applications. You will collaborate with a diverse team of business analysts, project managers, technical analysts, vendor resources, and end users. This requires knowledge of the organization's policies and procedures, and business operations impacted by these applications.

You will report directly to the MiChart HIM Team Manager and work daily within a strong collaborative team environment. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

Division Overview The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely on every day. CRC includes specialized teams that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine.

CRC also oversees many of Michigan Medicine's major IT platforms and applications, including the electronic health record (Epic), virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and more.

Highly relied upon across the healthcare system, the CRC team collaborates closely with operational partners to deliver exceptional service. Team members regularly engage with customers to implement and configure workflows, enhancements, optimizations, and new modules or software while ensuring robust change control and testing processes. CRC staff contribute to a wide range of projects that help propel Michigan Medicine into the future.

Responsibilities*

Required Qualifications*

Senior Level

• Bachelor's degree or equivalent combination of education and experience.

• 5+ years of IT related experience. Intermediate Level

• Bachelor's degree or equivalent combination of education and experience.

• 2-3 years of IT related experience.

Desired Qualifications*

• Epic Identity and/or Care Everywhere certification or proficiency.
• Previous experience working in an Academic Medical Center.
• Knowledge of Identity and/or Care Everywhere workflows.
• Experience implementing Epic functionality.

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. You may be required to work onsite for meetings, training, and application support issues. May require working during non-business hours and on weekends. On-Call rotation is required for this position. Apply to be part of a strong team that partners with our institution, community, and each other.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Benefits We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

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