Description The Business Support Analyst will provide business, technical, and financial accounting support for the Customer Service Operations Revenue Analysis team and electric system operating companies. This position is responsible for providing timely support and accurate delivery for daily and month end processing of all Customer Information System (CIS) financial transactions and controls including problem resolution and process improvement. The position is also responsible for developing, maintaining, and reporting on the Customer Service Operations departmental budget. Read on to learn more about this exciting opportunity!

Position Requirements

• Bachelor's degree in accounting, finance, or other discipline is preferred
• Must have 1 year of experience in Accounts Receivables, Accounts Payable, Payroll, Cash Accounting or Accounting
• Region and/or corporate customer service experience with a working knowledge of CIS is preferred
• Entry level accounting acumen is desired
• Must have experience with MS Excel, including pivot tables
• Must have experience with Microsoft Office Suite
• Solid analytical and quantitative skills with the ability to analyze data and convey findings
• Ability to develop and maintain relationships at all levels, both internal and external
• Take personal responsibility for learning and supporting business objectives
• Possess a high degree of self-awareness with a focus on closing gaps
• Knowledge of utility FERC/Sub accounting practices is desirable
• Basic understanding of financial accounting and reporting concepts
• Demonstrated proficiency in written and verbal communication with an ability obtain and garner support from colleagues
• Ability to plan, organize and prioritize while taking responsibility and ownership for projects while working with minimal supervision
• Possess an inquisitive mindset seeking to constantly learn

Job Responsibilities

• Balance, compare, and document CIS transactions associated with operating company revenues, taxes, un-collectibles, accounts receivables, deposits, and unmapped transactions, including month-end balancing activities
• Perform daily balancing and control activities including CIS and Operating Company financials, Electronic Data Interchange (EDI) and summary billing reconciliation, review of refund checks, and cross Operating Company cash transactions and initiate transfer of funds between operating companies
• Perform month end charge off analysis

PDN-a19e07b3-1905-4276-b4c8-5f5f63e43013