The role requires a proactive and adaptable individual capable of managing multiple opportunities across varying sectors, geographies, and customer types, while working closely with internal technical, product, and commercial teams.

It is a hands-on role that blends opportunity development, customer engagement, and relationship management within a dynamic and evolving portfolio.

Key Responsibilities

• Business Development & Opportunity Management
• The Account Executive will actively manage a pipeline of opportunities from initial engagement through to proposal and commercial closure support
• Customer & Stakeholder Engagement
• The role will involve significant external engagement
• Building and maintaining relationships with customers, partners, and stakeholders
• Leading or supporting customer meetings, briefings, and discovery sessions
• Acting as a consistent point of contact for prospects and early-stage opportunities
• Representing the company at industry events, briefings, and relevant forums
• The focus is on building long-term credibility and trust, not just short-term transactions
• Bid & Proposal Support
• Contributing to opportunity shaping and customer positioning
• Supporting bid teams with client insight, context, and engagement planning
• Helping gather and structure client requirements
• Supporting commercial positioning for small to mid-sized opportunities
• Market & Customer Insight
• The role requires continuous gathering of market insight
• Monitoring customer needs, competitor activity, and market trends
• Providing structured feedback to internal stakeholders on market opportunities
• Helping identify new use cases or customer segments for product and service growth
• Cross-Functional Working
• The Account Executive will work closely with:
• Product and Engineering
• Marketing and Communications
• Commercial and Legal
• Operational and Technical Delivery Teams
• Pipeline Reporting & Governance
• Maintain accurate records of activity, opportunities, and contacts within the CRM system
• Support pipeline forecasting and reporting to leadership teams
• Ensure all business development activity complies with internal governance and compliance requirements

Required Experience & Skills

• The successful candidate will demonstrate:
• Experience in business development, account management, or commercial roles
• Strong ability to manage multiple opportunities across different customer environments
• Confident communication and relationship-building skills
• Ability to work in an environment where priorities and territories may evolve
• Strong organisational skills and ability to manage competing priorities
• Comfort with ambiguous or emerging opportunities

Desireable Experience

• Experience in defence, intelligence, energy, security, or complex technology sectors
• Experience working across international or export markets
• Exposure to public and private sector procurement environments
• Familiarity with CRM systems and pipeline management tools

Equal Opportunity Statement: SynMax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.