
With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony, we provide a platform which uncovers these valuable insights through the vast processing capabilities of artificial intelligence, thereby enabling and empowering companies to take fast decisive action based on those insights. Customer Service, User Experience Researchers, Marketing and Product Development professionals using Pivony can track time-based participation vs time-based sentiment levels, along with detailed sentiment and intent analysis of consumer reviews. Access to these types of insights can help increase growth, ensure continued business relevancy and user satisfaction. One of Pivony's greatest advantages is that it is integrated with the major data platforms where customers share their experiences, including social media, app reviews, customer complaint websites, customer service tickets (Zendesk), and livechats. Therefore, with Pivony, companies can enjoy the convenience of having all their consumer feedback analyzed and categorized in one place. Additionally, Pivony users also can upload internally collected data, call center conversations, chatbot conversations, surveys, and emails. With a simple, easy-to-use interface, it takes only 3 clicks to create a TopicBoard! Let AI-powered Pivony discover the undiscovered trends for you, with advanced topic exploration and deep-dive topic analysis. Pivony dashboards are tailor-made, dynamic, and continuously updated with fresh data. Companies using Pivony are always in the know, being alerted via email with the latest submitted reviews and emerging topics. Be on the pulse. Join the AI revolution today. Join our team. www.pivony.com/join-our-team

With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony, we provide a platform which uncovers these valuable insights through the vast processing capabilities of artificial intelligence, thereby enabling and empowering companies to take fast decisive action based on those insights. Customer Service, User Experience Researchers, Marketing and Product Development professionals using Pivony can track time-based participation vs time-based sentiment levels, along with detailed sentiment and intent analysis of consumer reviews. Access to these types of insights can help increase growth, ensure continued business relevancy and user satisfaction. One of Pivony's greatest advantages is that it is integrated with the major data platforms where customers share their experiences, including social media, app reviews, customer complaint websites, customer service tickets (Zendesk), and livechats. Therefore, with Pivony, companies can enjoy the convenience of having all their consumer feedback analyzed and categorized in one place. Additionally, Pivony users also can upload internally collected data, call center conversations, chatbot conversations, surveys, and emails. With a simple, easy-to-use interface, it takes only 3 clicks to create a TopicBoard! Let AI-powered Pivony discover the undiscovered trends for you, with advanced topic exploration and deep-dive topic analysis. Pivony dashboards are tailor-made, dynamic, and continuously updated with fresh data. Companies using Pivony are always in the know, being alerted via email with the latest submitted reviews and emerging topics. Be on the pulse. Join the AI revolution today. Join our team. www.pivony.com/join-our-team
Product: AI-powered Voice-of-Customer analytics platform that ingests multi-channel feedback and surfaces themes, emotions, root causes, and recommended actions
Integrations: Connects internal channels (calls, chats, surveys, Zendesk) and public sources (app stores, social) and syncs to tools like Jira, Asana, Trello, Slack, Salesforce
Founding: Founded in 2020; founder: Emre Çalışır
Funding signal: Multiple rounds including pre-seed and non-equity assistance; most recent disclosed Non-equity Assistance round on Mar 17, 2023
Customer experience, Voice-of-Customer analytics, root-cause and sentiment analysis across multi-channel feedback.
2020
Business Intelligence Platforms
Latest disclosed round per company profiles; Crunchbase lists multiple rounds including Pre-Seed and several Non-equity Assistance rounds.
“Backed by Startup Wise Guys; investors listed include İşbank, Workup, Hackquarters, GrowthX Accelerator, and Startup Wise Guys”
Location
Remote (EMEA-friendly) / Istanbul optional
About Pivony
Pivony is an enterprise B2B SaaS company helping large organizations turn customer signals into clear priorities and actions. We already have a working product and paying customers. Our mission is to close the empathy gap .
The Role
We’re bringing in a to partner with and own the business side as we scale into .
This is not a “hire-a-salesperson” role. It’s a true co-founder seat : you’ll build and lead Go-to-Market, distribution, partnerships, customer success, and the operating cadence —while product & engineering leadership is already in place.
What You’ll Own
International GTM & Revenue
Distribution & Partnerships (the “no-effort channels”)
Webinars & Multi-Channel Demand
Customer Success & Expansion
Ops & Scaling
What We’re Looking For
What You Get
How to Apply
Apply via the link and answer these briefly (3–5 minutes):
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