HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. - 5 Years with Government IT Projects as a Business Analyst or in related roles - 5 Years experience in eliciting, analyzing, and documenting business rules, processes, and requirements. - 1+ years of hands on experience with the system development life cycle (SDLC). - 1+ years of experience with SQL database. - A Bachelor's degree in computer science or a related area and experience in computer system development and modification. Relevant experience may substitute for the BA degree on a year-for-year basis. - International Institute of Business Analysis (IIBA) Certifications such asCBAP (Certified Business Analysis Professional) or Certification of Capability in Business Analysis (CCBA). - Certification such as PMI-PBA (Professional in Business Analysis). - Experience using JIRA and Microsoft Office products. Contractor Job Description - 5 years’ experience with government IT projects as a business analyst or in related roles - 5 years’ experience in eliciting, analyzing, and documenting business rules, processes, and - Skilled in interviewing stakeholders and mining policy documents for requirement gathering - Superb written and verbal communication skills with ability to craft clear requirements and status reports - Fluent in English with the ability to communicate across executive, project, and technical teams - Proficient in business modeling and graphical process flow techniques - Hands-on experience with the system development life cycle (SDLC) - Ability to analyze and organize complex technical data logically and efficiently - Skilled in translating business needs into functional and technical specifications - Expertise in developing and executing test scenarios for system validation - Experience in process analysis, re-engineering, and simulation - Proven problem-solving and troubleshooting skills - Effective collaborator with users, vendors, and IT personnel - Experience planning, directing, and reviewing work of technical teams and staff - Ability to search and understand the framework of SQL database - International Institute of Business Analysis (IIBA) Certifications such as CBAP (Certified Business Analysis Professional) or Certification of Capability in Business Analysis (CCBA) - Certification such as PMI-PBA (Professional in Business Analysis) - Leadership experience in technical teams - Familiarity with business feasibility assessments and recommending IT solutions - Experience managing system modifications and coordinating with business units - Subject matter expertise in complex content, processes, and procedures - Ability to lead special projects and direct outcomes - Experience in estimating analysis and development effort with developers - Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly. - Experience using JIRA and Microsoft Office products. - Basic understanding of mainframe systems A bachelor's degree in computer science or a related area and experience in computer system development and modification. Relevant experience may substitute for the bachelor’s degree on a year- for-year basis. The Business Analyst leads the Office of Technology (OT) application migration efforts by bridging business and technical teams, streamlining processes, and ensuring readiness through testing, training, and stakeholder collaboration. - Program Area Facilitation and Migration Readiness - Facilitate program area analysis and implementation, serve as a liaison between program area staff and development teams, including vendors, stakeholders, and OT staff. Lead and document meetings to collect configuration artifacts, establish system and business context, and prepare migration-related deliverables, e.g. roadmap. Lead the effort of developing and categorizing configuration into processes in preparation for modifications, migration, testing, and production. - Testing, Training, and User Readiness for Migration - Lead the development and execution of test plans, continuously providing feedback to program area and development staff. Assist with minor configuration based on discussions and feedback with the program area. Assist in providing training before, during, and immediately after implementation as needed and appropriate. Ensure the application is viable for the user and that the user experience is as effective and efficient as possible, continuously evaluating and recommending improvements to enhance usability and satisfaction. Collaborate with stakeholders to ensure user requirements are understood and integrated into the development process. - Process Engineering and Migration Support - Analyze existing and target system processes to identify opportunities for efficiency and cost savings during application migration. Serve as a subject matter expert for highly technical content, processes, procedures, and system functionality. Review configuration and migration-related tickets for technical accuracy and completeness. Support product owners in assessing system enhancement requests stemming from migration gaps or user feedback and ensure routing through appropriate channels. - Allow flexibility to support smaller agency application projects or consultation. Participate in agency meetings that support understanding the scope of application migration within agency goals and strategies. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
