Job Summary Provide day-to-day leadership support, strategy implementation, and business unit/project support for the Resource Management team to ensure positive operational and organizational goals are achieved. This includes strengthening internal business processes, delivering timely data and insights, supporting growth initiatives and process improvements, and providing tailored support across business lines.

Functional Expertise

• Strategic Reporting and Analysis
• Advisor to the Management Team
• Business Unit Compliance and Oversight
• Executive Management Presentations
• Organizational Support
• Customer Service
• Strategy Plan Implementation and Administration
• Risk Mitigation Leadership
• Performance improvement analytics, supply/demand projections, workforce planning, design Power BI dashboards, and goal monitoring

Business Acumen

• Provide strategic reporting, analysis, and oversight for regulated Resource Management business lines
• Develop and maintain reporting tools and dashboards
• Create presentations for projects and leadership requests
• Facilitate monthly project meetings
• Lead or support special projects and cross-functional committees
• Build strong relationships with Project Managers, Business Operations, and other key stakeholders

Engagement

• Foster a diverse and engaging work environment
• Demonstrate expertise, integrity, and sound decision-making
• Support meaningful goals and address performance issues proactively
• Build cross-functional partnerships
• Promote collaboration and continuous skill development
• Champion change in a dynamic business environment

Qualifications Education, Certifications/Licenses Preferred: BA/BS degree in business, finance, economics, or similar field

Required: Equivalent work experience in lieu of a degree

Related Work Experience

Required:

• 3-5 years in utilities or related industries
• 2-4 years in data analysis and process improvement
• 4+ years in project cost tracking
• Experience with business processes and systems (e.g., CC&B)
• Proficiency in Power BI and SQL

Preferred:

• 4-6 years analyzing operational data, modeling, or forecasting
• Experience in the natural gas industry
• Advanced knowledge of business systems and exception processing
• Cross-departmental experience
• Familiarity with Southern Company Gas KPIs and metrics

Specific Skills & Knowledge

Required:

• Power BI
• SQL
• Excel (Advanced)
• PowerPoint (Advanced)
• SharePoint
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Initiative and ability to work independently and collaboratively
• Time management and sound judgment

Preferred:

• Business Intelligence tools
• Data Modeling
• Journey Mapping
• Infographics
• Resource database and web-based research skills

Working Conditions

• Travel: 0-10%

Additional Responsibilities Systems Expertise & Support

• Serve as SME for Sentniel, Click, Maximo, CC&B, and Asset Repository
• Provide guidance, troubleshooting, and training
• Ensure data integrity and system optimization

Cross-Functional Scheduling

• Support scheduling for any business unit
• Maintain flexibility and responsiveness
• Collaborate across departments for accurate scheduling

Leadership Backup

• Serve as backup to Superintendent when unavailable
• Make decisions and maintain continuity
• Communicate effectively with leadership and stakeholders

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