As a Business Analyst, you will thoroughly develop, market profiles including new feature concepts or enhancements in support of the Go-to-Market strategy for our IP Management System IPfolio. You will then collaborate with Product Owners to deliver world-class business software to our client base.
About You – Experience, Education, Skills, And Accomplishments
- Excellent knowledge of Intellectual Property (IP) or a legal background 5+ years (Paralegal, IP Operations, Business Analyst, etc.)
- Previous experience of working at law firm
- Bachelor’s degree or relevant professional formative experience
- A general business knowledge and/or coursework, plus a curiosity to continuously build that knowledge
- At least 5+ years using Microsoft Office (Word, Excel, PowerPoint)
Additional Relevant Experience
- Prior experience of working with an IPMS system within a law firm.
- Prior experience in SaaS-based system testing (Unit Testing, UAT etc.) and/or End User training
- CITMA or CIPA qualification preferred
- A business analysis qualification or proven experience would be an advantage
- Language – Native fluency in any other language is a plus
- Business analysis software packages
What will you be doing in this role?
The Business Analyst will work with European-based law firm clients, in the first instance.
- Document market requirements and dynamics effectively and accurately, showing the difference between Country/regional Level Law Firms Assist the Product team in sizing market opportunity to inform future investment plans
- Analyse customer win-loss data to inform feature or service development
- Assist the Product team with implementation workshops, including requirements gathering; workshop setup; analysis and problem resolution
- Attend, and be an active participant in, internal and external meetings with regards to client implementation projects
- Assist end users with software issues and escalate where appropriate
What You Will Need to Succeed
About The Team
This role will report into the Senior Director of Product Management – IPfolio and will collaborate with technical Business Analysts, Product Managers/Owners in the team
Working Hours
Full-time, permanent role based out of our London or Belgrade office on a hybrid basis, 2-3 days per week in the office.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
