ICterra Information and Communication Technologies

ICterra is a software engineering company with over 30 years of experience, offering software solutions and services across various industries including Finance, Defense, Telecommunications, Energy,…

Artificial IntelligenceCyber SecurityDefenseEmbedded SystemsHealthcareSoftware EngineeringTelecommunicationsTest Servicesicterra.com

ICterra Information and Communication Technologies

Artificial IntelligenceCyber SecurityDefenseEmbedded SystemsHealthcareSoftware EngineeringTelecommunicationsTest Servicesicterra.com

HQIstanbul, TR

Team Size139

Open Jobs30

Total Funding-

Latest FundraiseUnknown

Join the Team

Business Analyst (Call Center)

HybridGreater Istanbul, US

Hybrid • Greater Istanbul, US

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ICterra is a global software engineering company with offices in Munich, London, Wroclaw, İstanbul and Ankara. We combine 30 years of software development experience with technology expertise and proven methodologies to provide innovative solutions to our customers across multiple industries globally. With 200+ software professionals, we have been building strategic partnerships with the world’s top IT and defence companies, providing software development and test services.

As our organization continues to grow, we are looking for " Business Analyst " to join our team for Call Center Project

Responsibilities:

• Analysis of Call Center applications to ensure high performance and high availability.

• Follow and execute on CI/CD practices for the products (including meeting code quality matrices, & test automations).

• Interact with various IT teams and share knowledge effectively with all stakeholders.

• Strong experience in creating Restful web services.

• Experience with and understanding of modern source code repositories such as GitHub, Bit Bucket etc.

• Good command over SQL and NoSQL databases

• Experience working in Scrum agile environment and tools (Pair programming, TDD, BDD, Pivotal methodology etc.)

• Resolves technical issues through debugging, research and investigation.

• Able to understand client needs. Takes responsibility of the tasks assigned and can find solutions with minimum assistance.

Qualifications/Experience:

• BS or MS in Computer Science, Engineering or related fields.

• Knowledge of professional software engineering best practices for the full software development life cycle.

• Computer Science fundamentals in object-oriented design, data structures, algorithms, database design and problem solving.

• Working knowledge of relational databases (Oracle preferred)

• Experience with Git and Git Flow.

• Experience with build tools such as Maven and potentially Docker/microservices/containers

• Good team player, result oriented attitude and analytical mind.

• Strong communicational and interpersonal skills.

• High energy and drive.

• Good understanding of project management, system/software development lifecycle (SDLC) techniques and various industry standard agile practices (DevOps, Continuous Delivery, Continuous Integration, Scrum, Kanban)

• No military obligation for male candidates