
Exceptional customer service should feel effortless, engaging, and perfectly tailored to each interaction. At Zowie, we’re dedicated to helping companies deliver smarter, more dynamic support…

Exceptional customer service should feel effortless, engaging, and perfectly tailored to each interaction. At Zowie, we’re dedicated to helping companies deliver smarter, more dynamic support…
What they do: AI-first customer service platform that automates support across chat, email and voice
Founded: 2019
Founders / leadership: Maja Schaefer (CEO) and Maciej (Matt) Ciołek (Co‑founder)
Notable funding: $5M seed (2022) and ~$14M Series A (2022)
Employees: 117
Customer service automation and conversational AI for e-commerce and enterprise support
2019
Software Development
$5,000,000
Seed round announced January 17, 2022
$14,000,000
Series A round reported May 24, 2022
“Gradient Ventures; 10xFounders; Inovo Venture Partners; Tiger Global; angel/strategic backers including Jack Altman”
About Zowie:
At Zowie, we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer interactions - delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like Costco, DocMorris, Monos, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.
Having found strong traction with our customers and observing rapidly changing AI tech capabilities, Zowie is now seeking a dynamic and product-minded Backend Software Engineer to join our Growth Team.
What you'll do:
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As a member of this team, you will be at the forefront of our product innovation efforts, including hands-on work on mission-critical GenAI use cases, and will work directly with one of our founders - Maciej Ciołek . Your primary mission will be to explore new product ideas in collaboration with our customers, striving to understand their needs and uncover business value for them.
This is a unique opportunity to greatly impact Zowie as a whole. Our ability to innovate and rapidly test new ideas not only keeps us ahead of our competitors but also ensures that we continue to provide cutting-edge solutions to our customers. In recent months, we've spearheaded the adoption of GenAI, resulting in groundbreaking products like e.g. Hello (real-time voice interactions with visual aids), or AI Insights (Agentic AI that delivers answers to any questions related to customer interactions).
What being a part of the Growth Team is like:
Ideally, you'll bring with you:
It will be awesome if you have experience with:
Compensation range: 20,000 - 35,000 PLN a month
AI-native culture:
Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.