
AI for Your Customers, at Every Location. Momos is the AI Customer Copilot for Multi-location brands. Momos powers the entire customer stack, across Reputation Management, Customer Experience, Customer Service, and Marketing, and automates everything with AI, all in one powerful platform. We work with 20,000+ locations globally, including brands such as Firehouse Subs, Shake Shack, and Papa Murphys.

AI for Your Customers, at Every Location. Momos is the AI Customer Copilot for Multi-location brands. Momos powers the entire customer stack, across Reputation Management, Customer Experience, Customer Service, and Marketing, and automates everything with AI, all in one powerful platform. We work with 20,000+ locations globally, including brands such as Firehouse Subs, Shake Shack, and Papa Murphys.
What they do: AI-powered customer experience platform ("Guest AI") for multi-location brands, focused on unified feedback, inbox, automation, recovery, and analytics.
Founders: Sai Alluri and Andrew Liu.
Funding: Raised US$17M to date; US$10M Series A led by 645 Ventures (announced Apr 19, 2024).
Scale (company-stated): Company states support for 600+ brands and reports thousands of locations (site claims range from ~10,000 to 20,000 locations across multiple countries).
Notable customers: Examples include Shake Shack, Baskin-Robbins, L&L Hawaiian Barbecue, Pepper Lunch.
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Customer experience and reputation management for multi-location brands (particularly restaurants).
Software Development
US$6.5M
Seed round announced by the company to support expansion into the United States, APAC, and Australia.
US$10M
Company announcement states total capital raised to date is US$17M and names participating investors including Alpha Wave Global, Peak XV, Soma Capital, FJ Labs, Taurus Ventures, and Correlation Ventures.
“Led by 645 Ventures at Series A with participation from early/backing investors including Sequoia and Alpha Wave; company and profile listings indicate a broader investor base (Crunchbase reports ~13 investors).”
About Momos Momos is the leading Guest AI Platform built for multi-location restaurant brands across the globe. We help Customer Service, Operations, and Marketing teams streamline guest feedback, automate issue resolution, and drive repeat revenue — all powered by AI. Our customers include some of the most iconic QSR and fast-casual brands across 23,000+ locations worldwide.
We're growing quickly and investing in strategic field marketing to fuel our next stage of expansion. As we scale in North America, events will play a critical role in brand visibility, pipeline creation, and customer engagement.
The Role The Product Engineering team is looking for a (Senior) Backend engineer to drive meaningful impact for our customers. You will own the design, implementation, and operation of key platform features. We are looking for self motivated individuals from all backgrounds, who are prepared to take on the challenges and opportunities that come from working in a fast paced, early stage startup. Success in this role will lead to increased responsibility and leadership opportunities as Momos continues to scale.
Primary Role & Responsibilities
Requirements Ideal Background
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Location
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Cultural Values
Equal Opportunity Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.