
Fini AI provides enterprises with accuracy-focused AI support agents that resolve the majority of customer support tickets in complex, regulated workflows. The platform uses an agentic, RAGless…

Fini AI provides enterprises with accuracy-focused AI support agents that resolve the majority of customer support tickets in complex, regulated workflows. The platform uses an agentic, RAGless…
What they do: Enterprise AI support agents that resolve complex, regulated customer-support workflows
Business model: B2B SaaS sold per-resolution with integrations into major support stacks
Founded: 2022
Notable backers: Y Combinator; Matrix Partners
Customer support automation for regulated and complex enterprise workflows (fintech, e-commerce, marketplaces, SaaS).
2022
Data and Analytics
3600000
Seed announcement referenced a $3.6M round led by Matrix with participation from Y Combinator and angels
“Y Combinator; Matrix Partners”
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About Fini
Fini is a YC and Matrix-backed AI platform that automates up to 80% of support tickets with 98% accuracy. We process over 1 million tickets monthly for fintech, SaaS, and marketplace companies including Fortune 500s and the U.S. Chamber of Commerce. SOC 2, GDPR, and ISO 27001 compliant.
About the role
We're looking for a Backend Developer who writes clean code, thinks about scale, and takes pride in building systems that don't break. This is a full-time remote role where you'll work on the core infrastructure powering Fini's AI platform.
Compensation: 60 LPA fixed + ESOPs
What you'll do
What we're looking for
What you get
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