• Work with PAR Retail's Product & Engineering teams to understand, test and communicate future and new platform functionalities

• Demonstrate the desire to learn industry trends, best practices and challenges in order to contextually evaluate customer program performance

• Support Customer Success Team in producing case studies for internal and external use

• Anticipate stakeholder concerns and other risks, in order to bring attention to the team for resolution

Qualifications:

Required:

• 1-3 years industry or related professional experience

• Bachelor’s degree or equivalent

• Ability to work across a variety of internal teams to help deliver outcomes for our customers

• Desire to grow into a larger role on the PAR Retail team

• Interest in customer engagement and how digital programs help to build stronger customer relationships

• Strong writing, communication, organization and facilitation skills

• Detail-oriented self-starter, capable of prioritizing in a fast-paced environment and pursuing solutions

• Ability to meet deadline and to consider both big picture strategy and minute, tactical details

• Value quality and consistency, with an emphasis on continued personal and professional growth

• Passionate about understanding your customers’ targeted business outcomes and making them successful

• Obsession with the details, with finding and squashing risk, with seeking solutions that work for your customer and PAR Retail's business, and offering proactive support

• Willing to approach unfamiliar problems with an openness and determination to learn new skills and subject matter

• High emotional intelligence and interpersonal skills

Preferred:

• Ability to explain technical concepts, risks and issues in a business-friendly manner that helps cross-functional teams understand and take action

• Experience with customer relationship management

• Basic knowledge of SQL is a plus, but not required

Company:

PAR Technology creates and markets products that help restaurant and retail operators. Founded in 1968, the company is headquartered in New Hartford, New York, USA, with a team of 1001-5000 employees. The company is currently Public Company. PAR Technology has a track record of offering H1B sponsorships.