Location:
United States (Remote; 40–60% travel)
Reports to:
Lead Field Application Scientist
About the Company
Galatek is a fast-growing, deep-tech start-up backed by leading funds in APAC. As a science and technology innovator, we harness the power of artificial intelligence and automation to provide researchers and innovators with cutting-edge production tools. Our mission is to free minds from mundane tasks, thereby igniting a firestorm of breakthroughs across diverse markets – from Life Sciences, Clinical Diagnostics, and Applied Chemicals to Semiconductor manufacturing and Sustainable Energy.
About the Role
Galatek is seeking a, Associate/Senior Field Application Scientist (FAS) to own the scientific, technical, and application execution of our laboratory automation platforms across strategic pharma, biotech, and research accounts. This role spans pre-sale technical engagement through post-sale implementation and adoption. The FAS will serve as the primary scientific owner for customer workflows, ensuring solutions sold are successfully implemented, validated, and operational. This is a junior to mid level, hands-on role requiring strong laboratory automation experience, customer-facing credibility, and the ability to operate across global teams
Key Responsibilities
- Lead/support pre-sales scientific engagement, including demos, workflow evaluations, and proof-of-concept activities
- Own post-sale application implementation for systems supported during pre-sales, from onboarding through go-live
- Design, optimize, and validate automated laboratory workflows (liquid handling, sample prep, consumables, software)
- Partner with Sales and Strategic Accounts to scope technically sound, executable solutions
- Serve as the primary escalation point for application-level issues post-installation
- Support workflow expansion, consumables pull-through, and long-term customer success
- Provide structured customer feedback to Product Management, R&D, and Engineering
Required Qualifications
- Bachelor’s degree required; Master’s or PhD preferred in Biology, Biochemistry, Bioengineering, Biotechnology, or related field
- 3+ years of experience in Field Application Scientist, scientific automation, or post-sale application deployment roles
- Hands-on experience with laboratory automation platforms (e.g., liquid handling, integrated systems)
- Strong understanding of life science laboratory workflows
- Bilingual fluency in English and Mandarin Chinese (required)
- Proven ability to engage directly with customers and own implementation outcomes
Travel & Training Requirements
- Willingness to travel 40–60% (customer sites, internal meetings, conferences)
- Willingness and ability to spend an extended period overseas (minimum 1 month+) in Suzhou, China for initial training
- Must possess or be able to obtain a valid passport and required visas
Preferred Qualifications
- Experience supporting enterprise pharma or biotech customers
- Exposure to AI-enabled, software-driven, or data-centric laboratory platforms
- Experience in regulated environments (GLP, GxP, clinical, or manufacturing)
- Prior collaboration with China-based R&D or applications teams
Why Galatek
Galatek is building next-generation laboratory automation platforms that combine scalable hardware with AI-driven software. This role is a cornerstone position in our North American growth and offers significant ownership, visibility, and impact.
