The Core Responsibilities Of This Position Are

• Troubleshoot and service automated microscope systems, including hardware, software, optics, fluidics, environmental control, and peripheral equipment
• Respond to system issues quickly while maintaining careful, detail-oriented troubleshooting practices
• Accurately document troubleshooting steps, findings, actions taken, parts used, and resolution details in the ticketing system
• Create, update, and complete service tickets in a timely manner to maintain a clear history of system issues and repairs
• Communicate status, expected downtime, next steps, and risks clearly to supported teams
• Maintain an organized inventory of tools, spare parts, consumables, and replacement equipment
• Track recurring failures and investigate trends or repeated issues
• Assist with preventive maintenance, calibration, and system readiness checks
• Follow established procedures while identifying opportunities to improve microscope reliability, troubleshooting workflows, documentation quality, and service efficiency
• Partner with our scientific and production teams to design, acquire, and implement laboratory automation platforms
• Support the development of new processes on microscope platforms
• Contribute to the de novo design of custom systems for niche applications within our processes

Experience and Qualifications: Given the company’s size, anticipated growth, and fast-paced environment, the organization requires an automation engineer who is thoughtful, high-energy, and can partner with the broader organization to further enhance our next-generation drug discovery capabilities.

Part of Terray Therapeutics’ success is nurtured by a hands-on work environment where everyone is accountable, everyone is vested in a vision of excellence, and everyone actively takes part in the success of the business. Terray Therapeutics supports a positive work environment comprised of engaged employees who feel appreciated, recognized, and free to be creative.

Preferred Qualifications

• Experience troubleshooting and maintaining automation equipment in a production or operations-focused environment
• Experience with fluorescence microscopy, especially Zeiss
• Experience with Micromanager microscope control software
• Experience with ImageJ and Beanshell scripting environment within Micromanager
• Experience with ASI microscope stages and controllers
• Proficiency with design software, such as Solidworks, and fabrication tools (3D printing, CNC, laser cutting, etc.)
• Familiarity with programming languages (Beanshell, PYTHON, Java, C#, .NET

Candidates will need the ability to work well under pressure to provide results in a short timeframe. The company is looking for a highly responsive, goal-oriented individual who will bring significant energy and drive to solve complex technical problems and help us achieve our mission to advance human health.

Compensation Details: $85,000 to $122,000 (annually) depending on experience; participation in the Company's option plan; 3% retirement safe harbor contribution; fully-paid medical, dental, vision, life, and disability benefits.