Your mission is to synthesize disconnected workflows and raw ambition into a clear understanding of what the problem is, how AI agents can solve it, and where the measurable impact lies. You will immerse yourself in our customers' most intricate processes, architecting AI solutions that transform how they work. This role requires a curious and analytical approach, a sharp intuition for value-oriented agentic workflows, and a strong degree of user empathy to ultimately empower our customers to build better.

No two days are the same, but you can expect to:

• Deep-Dive Discovery: Go onsite and meet with customer stakeholders to understand the critical bottlenecks they face and locate high-leverage opportunities for AI automation.
• Solution Architecture: Use the Lemma platform to build customized agents and workflows. You will be hands-on with the tools, configuring logic and integrations to solve specific user problems.
• Technical Integration: Work closely with our Applied AI Engineering team to assist customers to connect APIs, datasources, and models easily into the Lemma platform.
• User Enablement: Lead training sessions to ensure that the AI solutions are meeting user needs and having a concrete impact on their operations.
• Strategic Reporting: Present the results of deployments and proposals for future roadmap items to audiences ranging from technical leads to C-suite executives.
• Product Feedback Loop: Embed with our Software Engineering and Product Design teams to incorporate "field intelligence" into the core Thread AI platform.
• Scope & Scale: Build and deliver demos to new and existing customers, scoping out potential engagements in new verticals.

What We Value

• First-Principles Thinking: Team members who aren’t satisfied with surface-level answers and will dive into the details of the data and the logic behind the AI.
• Mission First: Low ego because the outcome—customer success and product stability—matters more than who gets the credit.
• Ambiguity Tolerance: Extraordinary ability to confront open-ended problems in unstructured environments where the "right answer" hasn't been defined yet.
• Technical Aptitude: Comfort with technical concepts (APIs, data structures, model capabilities) and a willingness to learn the Thread platform inside and out.

Compensation $145,000 - $200,000 + Equity

Applicant must be a U.S. citizen or national or U.S. lawful, permanent resident.

This is a full-time, in-person position based at our New York City office.