
Enterpret helps product and customer teams turn customer feedback into product growth and revenue by centralizing and analyzing customer feedback at scale using machine learning technology. Our advantage is our adaptive AI models are tailored to each of our customer's feedback architecture, to help deliver precise, relevant, and granular insights. Enterpret is the only product building custom natural language processing models for each customer, which helps teams unify all their customer feedback from every channel across all teams (surveys, support, social, sales and more). Our machine learning models then automatically tag, categorize and uncover customer insights that help product organizations build more strategically with the insights they need to drive revenue. We are solving complex problems in API design, analytics UI/UX and natural language processing, pushing the envelope of what's possible by applying first principle thinking. Interested in learning more? Reach out to us at namaste@enterpret.com

Enterpret helps product and customer teams turn customer feedback into product growth and revenue by centralizing and analyzing customer feedback at scale using machine learning technology. Our advantage is our adaptive AI models are tailored to each of our customer's feedback architecture, to help deliver precise, relevant, and granular insights. Enterpret is the only product building custom natural language processing models for each customer, which helps teams unify all their customer feedback from every channel across all teams (surveys, support, social, sales and more). Our machine learning models then automatically tag, categorize and uncover customer insights that help product organizations build more strategically with the insights they need to drive revenue. We are solving complex problems in API design, analytics UI/UX and natural language processing, pushing the envelope of what's possible by applying first principle thinking. Interested in learning more? Reach out to us at namaste@enterpret.com
What they do: AI/NLP Voice of Customer platform that centralizes and analyzes customer feedback to surface product insights
Founded: 2020
Headquarters: San Francisco, California
Founders / leadership: Varun Sharma (CEO) and Arnav Sharma (CTO)
Total disclosed funding: $25M (approx.)
| Company |
|---|
Customer feedback analysis / Voice of Customer for product and CX teams
2020
Software Development
$4.3M
Seed announced at company launch; participants included Sequoia Capital India and Unusual Ventures.
$20.8M
Series A led by Canaan Partners with participation from Kleiner Perkins, Peak XV Partners, Wing Ventures, Recall Capital and angel investors.
“Company raised seed and Series A from established venture firms (e.g., Kleiner Perkins, Canaan Partners), indicating institutional investor backing”
About Enterpret
Enterpret is redefining how businesses understand and act on customer feedback. We are building an AI-native platform that centralises feedback from every source surveys, reviews, support tickets, communities and turns it into clear, actionable insights that drive business growth.
We are trusted by some of the world’s most customer-obsessed companies like Canva, Descript, Notion, Perplexity and many more, and backed by leading investors like Kleiner Perkins, Canaan Partners, and Peak XV Partners. Our mission: to unlock the voice of the customer for every product team on the planet.
About the Role
This is a hands-on role for someone who’s equally strong in research thinking and engineering execution. You will define what “good” looks like for AI-powered features, build systems that meet that bar, and own them through launch and beyond. From writing eval plans to debugging failures in production, you will work across the stack and across functions to ship reliable, high-quality LLM-driven systems.
What You Will Do ?
You will design, build & ship AI-backed features that are reliable in production
What It Takes ?
You have built and shipped AI systems before and carried the load when things broke post-launch.
Why Enterpret?