
RELEX Solutions delivers a unified platform for retail, manufacturing, and supply chain planning, enabled by proven AI technology. We help retailers, manufacturers, and consumer goods companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. Companies like ADUSA, AutoZone, Coles, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Home Depot, and Systemair trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Learn more at: https://www.relexsolutions.com/customers/

RELEX Solutions delivers a unified platform for retail, manufacturing, and supply chain planning, enabled by proven AI technology. We help retailers, manufacturers, and consumer goods companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. Companies like ADUSA, AutoZone, Coles, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Home Depot, and Systemair trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Learn more at: https://www.relexsolutions.com/customers/
What they do: AI-driven unified retail, manufacturing and supply-chain planning platform
Founded: 2005
Headquarters / legal entity: Finland (RELEX Oy)
Employees (approx.): 2442
Notable investors: Summit Partners, TCV, Blackstone Growth
Known major investment: $200M minority investment from TCV (2019)
Retail, wholesale and manufacturing planning inefficiencies including forecasting accuracy, inventory optimization, assortment and space planning, and waste reduction.
2005
Software Development
$200,000,000
Reported $200M minority growth investment
Initial minority investment to support international expansion
Additional funding from Summit Partners
Crunchbase lists later debt financing with Nordea as lead
Reported increased investment alongside TCV in a 2024 transaction that included Summit Partners' exit
“Backed by growth-equity investors (Summit Partners, TCV, Blackstone Growth)”
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RELEX Solutions is a leading Supply Chain Software company, providing innovative solutions to help businesses optimize their operations. Our team is dynamic, collaborative, and focused on driving growth through creative and targeted marketing strategies. RELEX Solutions is looking for talented innovators who really want to get stuck in and make a difference on our journey to humble world domination. People like you!
As a fast-growing Finnish software provider for retail and manufacturing planning processes we help make our customers become faster, more effective and more profitable. And as an employer? At RELEX, we prioritize our employees as much as we prioritize supply chain optimization. You benefit from a high degree of autonomy, strong company culture, diverse development opportunities and a working environment in which we pay particular attention to the balance of professional and private life.
We are now looking for an to join our Technical Support team in Melbourne. You’ll join a team of highly skilled professionals who solve complex and unique issues as specialists in the 2nd line of support for RELEX customers.
You will help the team achieve this goal by satisfying our customers' needs and respecting our SLAs (Service Level Agreement). Our team provides customer support 24/7 and therefore we have team members working from different time zones.
What you'll be doing:
What you'll bring to the table:
What we consider as an advantage:
What we offer you in return:
Are you the one we’re looking for? Apply today! You can apply by sending your cover letter and resume through the application form. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly.