1. Technical Support:

• Provide pre- and post-sales technical support, including product demonstrations, system integration, and troubleshooting.
• Train clients and internal teams on the proper use and maintenance of automation systems.
• Visit client locations to understand the project.
• Handle trails, demos and expos inhouse and on-site.

1. Project Management:

• Collaborate with cross-functional teams (engineering, sales, and marketing) to deliver projects on time and within budget.
• Coordinate with clients to ensure clear communication and alignment on project objectives.

1. Product Testing & Development:

• Conduct testing and validation of automation systems to ensure optimal performance and reliability.
• Work closely with the R&D team to provide insights on potential product improvements based on customer feedback and market trends.

1. Documentation & Reporting:

• Prepare detailed technical documents, including system designs, user manuals, and project reports.
• Maintain accurate records of client interactions and project milestones.
• Prepare Quotation and Techno-commercial

Qualifications & Skills:

• Education: Bachelor’s degree in Engineering (Mechanical, Electrical, Electronics, or Automation) or related field.
• Experience: 2+ years of experience in automation, robotics, or industrial control systems.
• Technical Skills:
• Proficiency in Embedded Systems, Microcontrollers, HMI, and other industrial control systems.
• Strong programming knowledge in e.g.,Embedded C, C++, Linux, etc.
• Familiarity with CAD software and system design tools.
• Knowledge of industrial protocols (e.g., Modbus, I2C, SPI, UART,USART,CAN Profibus, Ethernet/IP).
• Soft Skills:
• Excellent problem-solving and analytical abilities.
• Strong communication and interpersonal skills for customer interaction.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience in automation for industries such as manufacturing, automotive, pharmaceuticals, or food processing.
• Familiarity with Industry 4.0 technologies (IoT, AI, Machine Learning).
• Certification in automation tools or platforms (e.g., Siemens, Allen-Bradley, etc.).