We will only consider applicants that meet the “Must-have Requirements” listed below.

If the role and requirements describe you and your interest, then we look forward to hearing from you!

Tasks

Some Daily Responsibilities

• Ensure successful long-term deployment and integration of our tools into customer workflows.
• Act as a technical liaison between customers and internal product teams to support company's hardware and software development lifecycle.
• Provide technical support & system level troubleshooting/debugging to existing customers.
• Get involved in a variety of engineering activities that fuel the customer experience, including testing and new feature definition.
• Assist Business Development team with pre-sales activities, e.g. customer demos and trade shows.
• Cultivate strong relationships with technical counterparts at the customer.
• No two days are alike, offering a dynamic and engaging work environment.

About You

• Your work ethic sets the bar for others. You have tons of technical curiosity and uncompromising integrity, that helps ensure customers have a productive and rewarding interaction.
• Excellent interpersonal skills enable you to be effective working with a global and cross-cultural team.
• You have the aptitude to quickly grasp and apply new concepts, which aid your effectiveness with customers.
• Customer-driven changes in priorities and workloads don’t faze you. You lean on your disciplined time management and organizational skills to remain effective.
• Your verbal and written communication demonstrates a strong command of the English language, which empowers you to describe technical topics so that they are easily understood.
• You approach every situation with an engineering mindset – technical depth, analytical thinking, attention to detail and the initiative to anticipate & solve problems

Requirements

Must-have Requirements

• US citizenship required – no exceptions .
• In-office position (not remote) – no exceptions .
• Bachelor’s degree (or higher) in engineering (preferably aerospace, electrical, mechanical) or related discipline
• 2-5 years in customer-facing technical role
• Robust hardware & software debugging skills to resolve technical issues
• Strong computer skills and experience with engineering applications
• Willingness to travel up to ~50%

Nice-to-have Requirements

• Experience with 3D metrology, NDT, or quality inspection systems
• Experience in quality engineering for Aviation-MRO / Aerospace / Wind-Turbine / Automotive industries

Benefits

• Competitive salary, tenure-based paid time off (PTO) and industry-leading health plan benefits & excellent retirement plan with employer match.
• Work in a technological field that directly benefits industrial quality & public safety.
• Challenge yourself alongside a fiercely supportive, demanding and fast-paced team; quick path to making decisions
• Long-term career growth within the company’s agile and fast-paced engineering team
• Independence and flexibility to manage your day-to-day work commitments and schedule
• Business travel expenses are always fully covered

The company is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

You will work with talented, intensely motivated, and supportive co-workers across our offices in the US, Germany and Malaysia.

This role is ONLY open to US citizens. It is also an in-office position (not remote) . Applicants that do not match these requirements will not be considered.

If the role and requirements below describe you and your interest, then we would love to hear from you!