About the position

ActiveFence is seeking an experienced Malware Research Director to build and manage multiple teams dedicated to malware research. This role presents an exciting opportunity to establish a new operation from the ground up, creating processes, optimizing and setting up cross-team collaboration while serving as the primary client interface.

The position is primarily leadership, client-facing, creating solutions and requiring exceptional team-building and operational setup skills. The ideal candidate demonstrates high technical skills, proven experience in building teams from scratch, establishing new operations, and strong client relationship management capabilities.

Key Responsibilities:

• Establish operational processes, workflows, and quality standards for the new teams.
• Coordinate with other departments to integrate the new operation into the existing infrastructure.
• Serve as primary client interface, managing relationships and ensuring client satisfaction.
• Present research findings and malicious evidence to clients and stakeholders.
• Advise on technical aspects for malware research challenges and automated solutions.
• Create training programs and onboarding processes for new team members.
• Develop performance metrics and evaluation frameworks for team effectiveness.
• Lead client meetings, requirement discussions, and project planning sessions.
• Collaborate with sales and business development teams on client engagements.

Requirements

Must-Have:

• Management experience - managing at least 10 employees for a minimum of 2 years, with extensive experience in recruiting and building teams.
• Strong client-facing experience with excellent presentation and communication skills.
• At least 3 years of proven experience in one of the following: malware research, reverse engineering, penetration testing, embedded software development.
• Understanding of malware research principles and the cybersecurity landscape.
• Experience managing client relationships and delivering technical solutions to business stakeholders.
• Must have a valid international government-issued photo ID (e.g., current passport, or international driver's license) for identity verification and global client interaction.

Nice-to-Have:

About ActiveFence

ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day.

As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.