Modulate develops AI-powered voice technology to proactively detect harmful behaviors and improve safety in online communities and platforms. Its core product, ToxMod, analyzes voice data to…
AI GuardrailsCommunity SafetyComplianceFraud PreventionReal-timeSentiment AnalysisToxicity DetectionVoice Intelligencemodulate.ai
Modulate
Modulate develops AI-powered voice technology to proactively detect harmful behaviors and improve safety in online communities and platforms. Its core product, ToxMod, analyzes voice data to…
AI GuardrailsCommunity SafetyComplianceFraud PreventionReal-timeSentiment AnalysisToxicity DetectionVoice Intelligencemodulate.ai
HQSomerville, US
Team Size56
Open Jobs3
Total Funding$36M
Latest Fundraise4 years ago
TL;DR
Core product: ToxMod voice moderation and Velma conversation-understanding models
Use cases: Voice moderation, fraud/deepfake detection, compliance, contact-center analytics
Latest known funding: $30M Series A (part of $36M total reported)
Company Overview
Problem Domain
Trust & safety, fraud detection, compliance, and customer-experience analytics for voice interactions.
Founded
2019
Industry
Software Development
Tech Stack
ATT
AWS Cloudfront
Amazon CloudWatch RUM
Amazon ELB
Envoy
Cloudflare Network Error Logging
Hubspot
Funding Track Record
Series A- 2022-08-16
$30,000,000
Series A reported as $30M; multiple investors reported across rounds
Investor Signal
“Company lists multiple institutional investors including Lakestar and others; raised a $30M Series A”
Founders
What we do
Join the Team
Analyst
On-SiteBoston, US
On-Site • Boston, US
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Who you are
Strong SQL skills and experience working with large, event-based datasets
Experience building and owning dashboards
Experience analyzing product usage data and defining meaningful metrics
Proven ability to define product metrics and analyze product usage
Strong communication skills and comfort working with cross-functional partners
Product intuition and curiosity about user behavior
Strong communication skills, including presenting insights in slides or written form
Bias toward action and iteration in a fast-moving environment
Experience working on API, platform, or developer-focused products
Experience with experimentation and A/B testing
Experience partnering with Analytics Engineers or Data Engineers
Background in product analytics, growth analytics, or data science
If you want to work alongside a team pushing the boundaries of applied AI, and you take pride in delivering results that move the company forward, you will find the opportunity here
What the job involves
Startup jobs. A lot of them.
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As we expand access to our platform and deliver discrete, best-in-class voice models directly through APIs, we are hiring an Analyst - Data & Product Insights to help drive the next phase of our growth
You will sit at the center of product, engineering, and customer outcomes, translating raw voice intelligence into clear, actionable insights that shape what we build next
You will define what success looks like, surface patterns others overlook, and help ensure Modulate stays ahead at the frontier of enterprise voice AI
This is a high-ownership role for someone who thrives in an environment that rewards rigor, speed, and impact
Own product metrics & definitions, ensuring metrics are consistent, trustworthy, and well-documented, including customer-specific customizations
Build and maintain dashboards that surface product usage and performance
Build clear, concise readouts (slides, docs, summaries) to communicate findings when needed
Help turn data into decisions, not just dashboardsPerform deep-dive analysis investigating things like changes in usage, retention, or error patterns and explore ‘what-if’ scenarios to assess potential drivers and outcomes
Translate complex data into clear narratives for Customer Success, Product, leadership, and customers
Your Impact:
As an Analyst - Data & Product Insights at Modulate, your work will directly impact how Modulate grows, and how effectively we bring our mission-driven technology to the world
Drive strategic decision-making by translating complex data into clear, actionable insights
Ensure product metrics are consistent, trusted, and aligned across teams and customer implementations
Create dashboards and visualizations that become go-to resources for reporting on the product as well as understanding customer behavior
Play a critical role in shaping a data-driven culture where insights fuel innovation and growth
